ERP Support Analyst at Equity Bank Kenya

Equity Bank Limited (The "Bank”) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank’s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and relat...

 

ERP Support Analyst

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience3 years
  • LocationNairobi
  • Job FieldICT / Computer 

JOB PURPOSE

  • Reporting to the Manager, Applications, the incumbent will be responsible for the Enterprise Resource Planning System (ERP) and systems/interfaces within the ERP-ecosystem; and the planning, directing, coordinating and execution of the primary, secondary and tertiary activities emanating thereof: Application support, user support, service management, data management and processing, systems analysis and design initiatives, systems project management and implementation, systems backup and recovery.

KEY RESPONSIBILITIES:

  • Formulate and or execute ERP business and user requirements, projects and project plans, requests for proposals, system analysis and design scoping.
  • In liaison with the IT Service Delivery Department, facilitate or provide users with technical support for the ERP system.
  • Liaise with the business teams (Finance, HR and Procurement) in the review, re-engineering and or implementation of ERP Operational procedures, processes, templates and Forms.
  • Working with relevant business teams - Responsible for ERP Data Management: Data Entry, Validation (maker/check controls), Updates, Collation, Distribution, Reporting.
  • Develop, implement and maintain a catalogue of ERP Reports at all levels (Executive, Line Management and Employee) that support decision making.
  • In liaison with the IT Database and Infrastructure Departments, ensure that ERP backups, system software and hardware updates are done, system recovery protocols are tested in line with the Bank IT Policy.

 MINIMUM POSITION REQUIREMENTS

Academic & Professional

  • Bachelor’s degree in computer science, IT or any other IT related degree (Required)
  • IT Certification (ORACLE DBA, SQL)  (Required)
  • ITIL, Project Management ( PMP, Prince2) (Added advantage)
  • Total Minimum No of Years’ Experience Required-3 Years
  • System Analysis and management-3 Years
  • Customer Management-3 Years
  • Business Processes-3 Years
  • SQL/PLSQL knowledge- 3 Years
  • Project Management-1 year

Check how your CV aligns with this job

Method of Application

Interested and qualified? Go to Equity Bank Kenya on equitybank.taleo.net to apply

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