Field Collection Officer - Nairobi at Mogo Finance

We offer top-notch, long term Car financing in Nairobi and Mombasa to our prospective customers, which is up to 80% of any car's value. With MOGO’s efficient mode of services, you get to drive your dream car in a very short period of time at a very convenient interest rate.

We have more than 6 years’ experience providing fin...

 

Field Collection Officer - Nairobi

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience
  • LocationNairobi
  • Job FieldCustomer Care 

What you will do:

  • Visiting clients with overdue cases, persuading them to make payments and ensure payment compliance.
  • Repossession of offline Bodas from clients who have failed to comply with the contractual payment schedule and where telephone follow up and demand letters deemed in effective.
  • Handle debt recovery and asset repossession in a professional manner.
  • Work closely with police officers and different government agencies on matters regarding Mogo financed asset to ensure safe custody of our asset.
  • Be well informed and up to date on new measures and laws regarding bikes and their impact on our daily operations.
  • Preparation of detailed investigation reports on missing bikes and give recommendations to internal credit analysts on risk analysis and approvals.
  • Compile reports about incidents and give recommendations on how they can be avoided in the future.
  • Be innovative on better ways of tracking and monitoring the assets.
  • Preparation of weekly and monthly actual recovery reports and strategies.

What you will need:

  • Previous experience in debt recovery will be an added advantage.
  • Customer-oriented attitude.
  • Must have a driving License including A2.
  • Self-motivated with willingness to take initiative and solve complex problems
  • Ability to thrive in a fast-paced and sometimes high-pressure environment
  • Excellent negotiation and analytical skills
  • Fluent in English and Swahili.
  • Men are highly encouraged to apply.
  • A2 DRIVING LICENSE IS A MUST.

Check how your CV aligns with this job

Method of Application

Interested and qualified? Go to Mogo Finance on talent.sage.hr to apply

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