Florist Team Lead at Morsan HR Consulting

Morsan is a global powerhouse in hr consultancy, with a strong reputation built on excellent client relationships. Our specialization lies in tailoring comprehensive hr services to meet your organization's unique needs. from talent acquisition and development to performance management and hr strategy, we offer a wide range of solutions designed to elevate y...

 

Florist Team Lead

  • Job TypeFull Time
  • QualificationBA/BSc/HND , Diploma
  • Experience3 years
  • LocationNairobi
  • Job FieldAgriculture / Agro-Allied 

Key Responsibilities:

  • Lead, supervise, and motivate the florist team to ensure high performance and a positive work environment.
  • Plan and assign daily tasks to team members, ensuring efficient workflow and timely completion of all duties.
  • Design, create, and maintain visually appealing floral arrangements for store displays, events, and customer orders.
  • Provide guidance and training to junior florists, promoting skill development and consistent quality.
  • Manage inventory of flowers, plants, vases, and related materials, ensuring availability and minimizing waste.
  • Place orders for floral supplies in coordination with store management, maintaining cost efficiency.
  • Ensure proper care and handling of flowers to maximize shelf life and freshness.
  • Maintain a clean, safe, and organized floral department in compliance with health and safety standards.
  • Assist customers with floral selections, provide recommendations, and handle special requests professionally.
  • Collaborate with store management to plan seasonal displays, promotions, and marketing initiatives.
  • Monitor sales performance, track key metrics, and implement strategies to improve productivity and revenue.
  • Resolve customer complaints or issues in a timely and professional manner, ensuring customer satisfaction.
  • Conduct performance evaluations for the florist team, providing feedback and coaching for improvement.
  • Stay up-to-date with the latest floral trends, retail merchandising techniques, and competitor offerings.
  • Foster a culture of teamwork, creativity, and continuous improvement within the floral department.

Qualifications & Skills:

  • Diploma or Certificate in Floristry, Horticulture, or related field (preferred).
  • Minimum of 3 years’ experience in floristry, with at least 1 year in a supervisory role.
  • Strong creative skills with an eye for detail and retail presentation.
  • Excellent leadership, communication, and organizational skills.
  • Ability to work under pressure in a fast-paced retail environment.
  • Knowledge of flower care, inventory management, and merchandising principles.

Check how your CV aligns with this job

Method of Application

Interested and qualified? Go to Morsan HR Consulting on morsanhr.co.ke to apply

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