Food & Beverage Manager at Novotel

Novotel is a French midscale hotel brand owned by Accor.[1] Created in 1967 in France, the company grew into what became the Accor group in 1983, and Novotel remained a pillar brand of Accor's multi-brand strategy. Novotel manages 559 hotels in 65 countries (2021).[2] Since 2010, Novotel also includes the apartment hotel brand Novotel Suites

 

Food & Beverage Manager

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience5 years
  • LocationNairobi
  • Job FieldHospitality / Hotel / Restaurant 

Job Description

  • Develop and execute a food and beverage operating strategy aligned with the brand’s objectives
  • Implement and maintain the highest standard operating procedures for all food services.
  • Recruit, train, mentor, and manage a high-performing team, fostering a culture of excellence, teamwork, and guest satisfaction.
  • Sets and clearly communicates the strategic direction for the Food & Beverage department
  • Deliver strong functional expertise, creativity, and entrepreneurial leadership to meet the business needs of the operations.
  • Focus on performance metrics including but not limited to; Engagement, Guest Experience, Top Line Revenue, Margin Improvement, Competitive positioning.
  • Develop and manage the F&B budget in line with forecasts.
  • Oversee the operations concerning food and Beverages in all restaurants, banquet functions and In Room Dining while introducing new methods.
  • Strive to achieve optimum operating results while providing guests with the highest level of service and satisfaction
  • Take ownership of Guest complaints
  • Ensure compliance with food safety standards and regulations.
  • Act as an Accor Ambassador aiming to enhance the company image and market reputation.

Qualifications

  • Degree in Hotel and Restaurant Management or related is required
  • At least 5 years experience in a senior leadership role in F&B in a 5 Star International brand 
  • Strong understanding / experience of Hotel Operations in a multi-cultural environment.
  • Entrepreneurial, thinks out of the box
  • Ability to lead by example, believe in a strong team culture and set the scene for high performance
  • High level of drive for results; adaptable and flexible with the ability to build relationships.
  • Should have eye to details and focus on quality results in terms of service 
  • Communicate thoughts, actions and opportunities clearly with strong networking skills

Check how your CV aligns with this job

Method of Application

Interested and qualified? Go to Novotel on jobs.smartrecruiters.com to apply

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