Kukito Crew Member at Java House

In 1999, we introduced coffee drinking and gourmet café culture to Kenya. As we grew, we created more spots where people could enjoy the Java experience conveniently. Java House is on the move - we’re building branches and creating jobs all over East Africa, working to bring the Java experience closer to you. Our coffee houses would not be what th...

 

Kukito Crew Member

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience
  • LocationNairobi
  • Job FieldAdministration / Secretarial 

Job Description
Primary Purpose and Scope the Job (Job Role)

Assists in the overall smooth operations of the restaurant.

Duties and Responsibilities:

  • Welcome guests and maintain high standards of restaurant hygiene as per Company SOPs.
  • Quality food preparation and presentation which meets food safety requirements.
  • To maintain a hygiene working environment in kitchen by providing clean utensils and washrooms
  • Handling cash, assisting guests in take away orders and taking orders via the phone.
  • Maintain a fast speed service at all times.
  • Take orders from guests and Assist the guests in the processing of orders
  • Suggestive selling products and introduction of new ones to guests
  • Channels any communication from the guests to ensure an efficient working relationship
  • Ensure the kitchen is clean and sanitized.
  • Ensure that all food are stored correctly.

KEY ACCOUNTABILITIES:

Key Result Areas/ Key Performance Indicators 

  • Ensure that the sops for restaurant hygiene are maintained and consistently adhered to in accordance to food safety requirements.
  • Attend to the tables and guarantee compliance to cleanliness standards
  •  Ensure all company money is intact as transacted at all times and all transactions accompanied with  official receipts
  • Performance Indicators
  • Food Safety
  • Net Promoter Score
  • Integrity

Job specifications:

Qualifications

  • Excellent verbal communication skills must be able to clearly communicate guests’ needs to Managers.
  • Ability  to provide excellent customer service
  • Ability to handle a fast-paced working environment
  • food safety training will be a plus
  • Must have good menu knowledge.
  • Must be able to reach, bend, stoop and wipe
  • Keen on details

Experience

  • Previous experience in a QSR
  • In house training.

Check how your CV aligns with this job

Method of Application

Interested and qualified? Go to Java House on jobs.javahouseafrica.com to apply

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