Network Operations and Support Engineer at Old Mutual Kenya

Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.

 

Network Operations and Support Engineer

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience2 years
  • LocationNairobi
  • Job FieldICT / Computer 

KEY TASKS AND RESPONSIBILITIES

Infrastructure Management (LAN, WAN, Wifi, Internet, Branches, MPLS, VPN, Video conferencing) End user support of remote access VPN and Network Access Control troubleshooting Secure Network Operations by ensuring compliance to configuration standards and patching cycles for network and security devices. Generate reports on network and call center metrics. Liaise with service providers to resolve incidents reported. Incident, Problem and Change Management. Ensure an up-to-date inventory of hardware and software assets is maintained. Support the regional companies on infrastructure related support and projects.

KNOWLEDGE & EXPERIENCE

  • At least 2 years’ experience in networks support including, but not limited to, LAN, WAN, Wireless, Firewalls, telephony, contact center, video conferencing.
  • Experience supporting Network Access Control (NAC).
  • Understanding of Network Architecture Models
  • Team player
  • Good communication skills
  • Analytical skills and out of the box thinking.
  • Knowledge of emerging industry practices
  • Proactive in seeking solutions to problems and identifying opportunities.
  • Self-driven individual with the discipline to deliver within agreed guidelines and timelines.
  • Deep understanding of TCP/IP Architecture

Check how your CV aligns with this job

Method of Application

Interested and qualified? Go to Old Mutual Kenya on oldmutual.wd3.myworkdayjobs.com to apply

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