Zebra Coffee Lead Barista at Zebra Coffee

Zebra Coffee Lead Barista

  • Job TypeFull Time , Onsite
  • QualificationDiploma
  • Experience2 years
  • LocationNarok
  • Job FieldCatering / Confectionery 
  • Salary RangeKSh 30,000 - KSh 50,000/month

Role Overview

The Zebra Coffee Shop Lead Barista is responsible for the overall operations of the café, including intern-staff management, customer satisfaction, product quality, and financial performance. This role requires a hands-on leader who is equally comfortable making lattes behind the bar as they are managing schedules, and inventories. The ideal candidate is passionate about coffee, thrives in a fast-paced environment, and enjoys connecting with people. The Lead Barista also must share the values of a social enterprise that seeks to improve the output of those being trained and support the communities being served.

Food Service 

  • Oversee daily operations, ensuring smooth service and consistent quality
  • Prepare and serve espresso-based drinks, brewed coffee, teas, and other menu items to highest standards of quality
  • Ensure cleanliness and organization of the café, including counters, equipment, seating area, and restrooms
  • Restock supplies (milk, coffee beans, syrups, cups, etc.) as needed
  • Handle cash and card transactions accurately and responsibly

Team Leadership & Development

  • Train and supervise baristas and service staff and interns from the Nashulai Conservancy College
  • Foster a positive, team-oriented work environment
  • Provide coaching, feedback, and ongoing training to maintain service and quality standards
  • Ensure all staff follow food safety, health, and hygiene regulations

Business Operations & Customer Service

  • Resolve customer concerns quickly and professionally.
  • Maintain high standards of cleanliness, organization, and presentation in the café
  • Track sales performance, set targets, and drive revenue growth
  • Oversee ordering, stock control, and vendor relationship
  • Uphold brand values and deliver a consistent guest experience

Qualifications & Skills

  • Proven experience in hospitality or retail management (coffee shop or café experience preferred)
  • Strong leadership, communication, and organizational skills (experience in social enterprise or education preferred)
  • Passion for coffee, customer service, and creating community.
  • Ability to manage financials, scheduling, and inventory.
  • Problem-solving mindset and ability to stay calm under pressure.
  • Must relocate to Sekonani

Check how your CV aligns with this job

Method of Application

Interested and qualified candidates should apply using the Apply Now button below.

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