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BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world.BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsubsidized cookstoves.Since 2013, BURN has sold 200,000+ high quality, locally manu...   Customer Care Escalation Agent Job Type Full Time Qualification BA/BSc/HND Experience Location Nairobi Job Field Customer Care  About the role BURN  is looking for an exceptional, efficient A Customer Care Escalation Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales support activities.  The key role will be good customer service to all customers that require aftersales service, troubleshooting, resolving, and escalating all aftersales issues reported by the customers through the BURN customer touch points. Duties and Responsibilities: Product & Customer Experience  Maintaining a positive

We deliver open source to the world faster, more securely and more cost effectively than any other company. If you're interested in a career at Canonical, we are a remote-first company so please apply to any suitable role as skills are valued more than location, despite some having a preferred geographic preference.   Head of Security Operations Job Type Full Time Qualification BA/BSc/HND Experience Location Nairobi Job Field Security / Intelligence  The SecOps team's mission is not only to secure Canonical, but also to contribute to the security of the wider open source ecosystem. They might share knowledge through public presentations and industry events, and share threat intelligence with the wider community or represent Canonical in sector-specific governance bodies. This role reports to the CISO. What you will do in this role: Hire and mentor a team of outstanding technical security professionals Define Canonical's SecOps security standards and playbooks Own and drive

We deliver open source to the world faster, more securely and more cost effectively than any other company. If you're interested in a career at Canonical, we are a remote-first company so please apply to any suitable role as skills are valued more than location, despite some having a preferred geographic preference.   Executive Assistant / Corporate Administrator Job Type Full Time , Remote Qualification BA/BSc/HND Experience Location Nairobi Job Field Administration / Secretarial  We look for positive team players who are self-driven and results oriented, with excellent attention to detail. The best candidates show that they are forward planners, reliable and determined, and keen to assume responsibility for projects, processes and policy. We are a unique global business, so we are not looking for candidates with extensive experience so much as excellent organisers and communicators who are keen to develop skills and strive for continuous improvement. This team plays a crucial rol

The International AIDS Vaccine Initiative is a global not-for-profit, public-private partnership working to accelerate the development of vaccines to prevent HIV infection and AIDS.   Safety and Security Consultant Job Type Full Time Qualification BA/BSc/HND , Diploma Experience 5 years Location Nairobi Job Field Consultancy  , Safety and Environment / HSE  , Security / Intelligence  The consultancy deliverables include, but are not limited to: Producing a detailed Security Risk Assessment report for West Africa that entails a risk assessment matrix, SWOT analyses and Force-Field analyses. Producing a Safety and Security Management Plan (SMP). Transferring skills and capacity through coaching, training, and development of the focal points on implementation of the SMP. Provision of in-house risk management training and assistance in the integration and training of IAVI staff travelling to West Africa. Drafting a detailed methodology (including key tools, questions, areas of focus, etc.)

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. Program Manager Job Type Full Time Qualification BA/BSc/HND Experience 4 years Location Nairobi Job Field Project Management  JOB DESCRIPTION Reporting to the  Senior Manager – Program Management,  the position holder will provide program leadership in the pursuit and delivery of complex engineering and information technology solutions for Safaricom programs & projects. Additionally, the role will provide strategic guidance to teams and project managers. This role will be responsible for partnership with assigned delivery unit to ensure realization of business outcomes through planning, execution, control and closure of programs and projects. RESPONSIBILITIES

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.   Senior Manager/ Lead - Digital Content Platforms Job Type Full Time Qualification BA/BSc/HND Experience 6 years Location Nairobi Job Field ICT / Computer  JOB DESCRIPTION Reporting to the Tribe Lead – Digital Services , the role purpose is;  Lead in building and managing high quality digital services technology roadmap based on business vision and strategy to support scale & experience. Collaborate with stakeholders to define and clearly communicate digital platforms vision and strategy. Oversee the delivery of robust digital platforms (service delivery platform,  content aggregator & AdTech) - that offer superior journeys across content platforms Overs

At RB, our vision is a world where people are healthier and live better, so we’re always looking for the next breakthrough that can make a difference. You might not recognize our name, but you will be familiar with our brands - Scholl, Nurofen, Strepsils, Durex, Gaviscon, Dettol, Lysol, Finish, Vanish. They’re the products that protect your wo...   Customer Service Executive Job Type Full Time Qualification BA/BSc/HND Experience 3 years Location Nairobi Job Field Customer Care  About The Role Maintains the highest standards of customer service by immediately attending to and resolving customer issues. Ensuring that all customers receive their deliveries on time and in full, that any potential failure is reported to the customer before they report it to us. Order tracking against monthly set targets. Communication with customers and sales team on order status and dispatch dates. Develops and implements business process initiatives to optimize departmental operations in accordance with o