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Customer Success Manager at Pavago

Pavago connecting businesses with top talent, streamlining hiring processes, and providing comprehensive support for long-term success.   Customer Success Manager Job Type Full Time Qualification BA/BSc/HND Experience 2 - 3 years Location Nairobi Job Field Customer Care  Responsibilities: Onboarding & Adoption: Lead client onboarding sessions and establish success criteria. Configure accounts, deliver product training, and ensure smooth implementation. Track early adoption metrics to identify gaps. Relationship Management: Manage a portfolio of 20–40 active accounts, depending on client size. Serve as the primary point of contact for client stakeholders. Conduct regular check-ins and strategic reviews. Proactive Engagement: Monitor product usage through Gainsight, ChurnZero, Totango, or custom dashboards. Identify at-risk accounts early and execute playbooks to re-engage them. Deliver quarterly business reviews (QBRs) to align on goals and ROI. Support & Escalation: Tr...

Product Officer at Gulf African Bank

The genesis of Gulf African Bank (GAB) can be traced back to 2005, when a group of motivated Kenyans envisioned establishing an Islamic bank as an alternative to conventional banking in the country. By conducting business on the principles of Shari'ah, the bank would provide an ethical and fair mode of banking for all. Gulf African Bank is the first a...   Product Officer Job Type Full Time Qualification BA/BSc/HND Experience 2 years Location Nairobi Job Field Product Management  Job Purpose: The Product Officer supports the execution of the Bank’s product strategy through product performance reporting, revenue assurance and concessions review support, product knowledge enablement, and delivery coordination across product initiatives. The role is designed to strengthen operational execution, data-driven decision-making, and internal product alignment. Key Responsibilities: Product Performance & Insights Produce scheduled product performance packs for priority products and ...

Statisticians - Social Statistics - 2 Posts at Kenya National Bureau of Statistics (KNBS)

Kenya National Bureau of Statistics (KNBS) is a corporate body established under the Statistics Act (2006). It is the principal Government agency responsible for the collection, compilation, analysis, publication and dissemination of official statistical information and its custody.   Statisticians - Social Statistics - 2 Posts Job Type Full Time Qualification BA/BSc/HND Experience Location Nairobi Job Field Data, Business Analysis and AI  , ICT / Computer  Monthly Remuneration: Basic Salary: Kshs. 80,400 - Kshs. 117,720 House Allowance: Kshs. 20,000 Commuter Allowance: Kshs. 12,000 Terms of Employment: Permanent and Pensionable Job Purpose: Reporting to the Manager, Statistics, the jobholder will be responsible for implementing activities in the functional area of deployment Key responsibilities Carrying out pre-tests and piloting data collection instruments; Setting up control measures for dispatch and receipt of questionnaires; Updating statistical registers and c...

Iff Operation Supervisor-Petroleum Products - Readvertisement at AGL- Africa Global Logistics

AGL (Africa Global Logistics), the reference multimodal logistics operator in Africa, is part of the MSC family. With 23,000 employees in 50 countries, the company connects Africa to Africa and to the rest of the world. AGL relies on its 250 subsidiaries in Africa, Haiti, Timor and Indonesia to provide port, ocean, logistics and railway solutions.   Iff Operation Supervisor-Petroleum Products - Readvertisement Job Type Full Time Qualification Diploma Experience 3 years Location Nairobi Job Field Logistics  Mission Description                       Manage the Team Ensure a smooth transfer of files/issues, Set goals in terms of quality of service. Assess teams performance against set Key performance indicators. In charge of annual performance interview with each IFFO including training, mobility & productivity discussions Manage the the operational relationship with the client Alert the Client in case of operational issu...

Manager, IT & Enterprise Systems at Peach Cars KE

e-commerce solution revolutionizing car ownership in sub-Saharan Africa. We started with an automotive marketplace, leveraging technology and robust offline operations to reduce pain points in the market for locally-used vehicles, delivering quality, convenience, and value to our customers. At Peach, we believe cars are more than their component parts - t...   Manager, IT & Enterprise Systems Job Type Full Time Qualification BA/BSc/HND Experience 6 years Location Nairobi Job Field ICT / Computer  As the Manager, IT & Enterprise Systems, you will be responsible for designing, stabilizing, and scaling Peach Cars’ enterprise IT infrastructure, systems, and automation landscape. This role exists to move Peach from a fragmented, tool-heavy environment to a cohesive, reliable, secure, and automation-driven IT ecosystem. You will provide strategic leadership while ensuring strong day-to-day execution across infrastructure, systems administration, uptime, security, and interna...

Digital Marketer at Peoplelink Consultants Ltd

Peoplelink Consultants Ltd is a consultancy services company incorporated under the laws of Kenya.   Digital Marketer Job Type Full Time Qualification BA/BSc/HND , Diploma Experience 2 years Location Nairobi Job Field Media / Advertising / Branding  Responsibilities Develop and execute digital marketing strategies aligned with company goals. Conduct market research to improve brand visibility, website traffic, and lead generation. Create and manage engaging content across digital platforms (social media, website, blogs, videos, graphics). Monitor, analyze, and optimize marketing campaigns using performance data. Manage and grow social media platforms, including paid advertising campaigns. Plan and execute effective email marketing campaigns to nurture leads. Optimize website content and structure for SEO and search engine rankings. Maintain and enhance the company's online brand reputation. Manage, update, and monitor website performance and content. Requirements Dip...

Customer Care Executive at Machakos Imaging Centre

We provide accurate and timely radiological diagnosis to the local communities   Customer Care Executive Job Type Full Time Qualification Diploma Experience 2 years Location Nairobi Job Field Customer Care  KEY DUTIES & RESPONSIBILITIES Receive and assist patients professionally. Register patients and manage imaging appointments. Explain procedures, preparation, and report timelines. Handle inquiries, billing, payments, and SHA/insurance processes. Coordinate with imaging staff and doctors. Maintain accurate records and patient confidentiality. REQUIRED SKILLS & QUALIFICATIONS Diploma in a business related course. A minimum of two years of working experience in a similar role, preferably within a busy hospital or healthcare front office/reception. Familiarity with Medical terminology: Knowledge of basic medical terms and procedures is often preffered. Experience with Healthcare Software: Basic proficiency in handling hospital management systems or electronic health rec...