Patient Care Ambassador Patient Experience Office at Aga Khan University Hospital
Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University's Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Our Vision of Aga Khan University Ho... Patient Care Ambassador Patient Experience Office Job Type Full Time Qualification Diploma Experience 2 years Location Nairobi Job Field Medical / Healthcare Job Summary Patient Care Ambassadors are responsible to provide excellent customer service and create an exceptional experience to all patients and visitors of AKUHN and to ensure customer satisfaction by finding solutions for patients’/visitors’ complaints/issues. Responsibilities Meet and greet patients in wards, rooms and specialty treatment areas as assigned to ensure patient comfort and satisfaction. Respond to complaints/special needs in a proactive and timel...