Quality Assurance Officer– Nursing Services- Equity Afia at Equity Bank Kenya

Equity Bank Limited (The "Bank”) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank’s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance a...
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Quality Assurance Officer– Nursing Services- Equity Afia

  • Job TypeFull Time
  • QualificationBA/BSc/HND , Diploma
  • Experience2 - 5 years
  • LocationNairobi
  • Job FieldMedical / Healthcare 

Position: Quality Assurance Officer – Nursing Services

The Quality Assurance officer– Nursing Services will coordinate Equity Afia quality assurance initiatives as part of the QA team. They will contribute to the establishment & maintenance of quality standards and procedures with an aim of implementing quality management systems for clinical services offered at Equity Afia. 

They shall be responsible for:

  •  In Liaison with the Head of Clinical Services, develop and implement a formal clinical quality and patient safety program.
  • Drive the development and implementation of comprehensive care strategies, initiatives and programs that will lead to the achievement of quality patient care and growth. 
  •  Providing technical guidance and support to the HR department to ensure an effective staff management process for the facilities is in place and is operational.
  • Ensure the clinical staff are current with up-to-date clinical information and practices.
  • Ensuring that clinical operations comply with established standards and regulations. 
  • Participates in budget development. 
  • Support the procurement processes of clinical items for the medical centres.
  • Conduct internal and external controls to monitor the performance of the section and take prompt action to maintain quality service.
  • Auditing compliance and conduct all scheduled and random audits of Equity Afia clinics. 
  • Advice the Head of Clinical Services on unfavourable trends in unmet indicators for timely remedial action.
  •  Lead Equity Afia clinics in conducting Root Cause Analysis (RCA) and implementation of preventive/corrective action.
  • Identify & leverage on opportunities for continuous quality improvement and process reengineering to optimize operational efficiency and patient care at the Equity Afia facilities.

Qualifications
Desired Academic & Professional Qualifications

  • Diploma in Nursing, or Bachelor of Science in Nursing 
  • Quality or Health Services Management background 
  • At least 5-years’ post-qualification experience clinical practice 
  • At least 2 -years’ experience implementing quality management systems in a busy clinical set up 
  • Membership and duly licensed by a professional body (Nursing council of Kenya)
  • MS Office proficiency, very good data analytical, presentation & report writing skills
  • In-depth understanding of good clinical practice requirements. 
  • Excellent problem-solving skills and demonstrated ability to manage multiple tasks. 
  • Good leadership/people/ team skills

Method of Application

Interested and qualified? Go to Equity Bank Kenya on equitybank.taleo.net to apply

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