Assistant Security Manager at Fairmont Hotels & Resorts

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.

 

Assistant Security Manager

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience
  • LocationNairobi
  • Job FieldSecurity / Intelligence 

Job Description

Reporting to the Security Manager or his designate, responsibilities and essential job functions include but are not limited to the following:             

  • Consistently offer professional, friendly and engaging service
  • Ensure the overall safety and security of the hotel guests, Colleagues and hotel premises.
  • A member of the Emergency Response and Health & Safety Teams
  • Supervision of Security Guards, whether outsourced or internal
  • CCTV surveillance and analysis
  • Tracing and liaison with relevant authorities for Hotel Licenses and permit renewals.
  • Maintaining a daily vehicle movement log system
  • Ensure that any violations to law or Hotel Policy is investigated and reported.
  • Respond to and report all Fire Life and Safety emergency situations
  • Provide First Aid and C.P.R. as required
  • Correct and report any fire hazards or health and safety hazards
  • Investigate and provide daily and monthly incident reports of occurrences of accidents, complaints, criminal activity, and crisis situations
  • Conduct regular floor patrols, cash counts and crowd control
  • Conduct departmental key control audits and maintain key control records
  • Maintain computer records of all actions in a Daily Activity Report and provide monthly summaries
  • Assist guests regarding hotel facilities in an informative and helpful way
  • Follow department policies, procedures, and service standards
  • Follow all safety policies 
  • Other duties as assigned

Qualifications

  • Previous experience in a Security role required
  • Computer literate in Microsoft Windows applications required
  • Certification in CPR First Aid required
  • Previous police or armed forces experience an asset
  • Relevant College diploma in a related discipline preferred
  • Must possess a professional presentation
  • Strong interpersonal and problem-solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast-paced environment
  • Ability to work cohesively with fellow colleagues as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):     

  • Frequent standing and walking throughout shift
  • Occasional kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps

Method of Application

Interested and qualified? Go to Fairmont Hotels & Resorts on jobs.smartrecruiters.com to apply

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