Tours Consultant, Mombasa at ATL Global Business

ATL Global Business is an internationally oriented and privately founded recruiting and consultancy firm based in Kenya, with operations and partners in South Africa and East Africa countries. Committed to our slogan “World Class Service delivery with Integrity” we work hard to provide quality and talented professionals who contribute to the s...

 

Tours Consultant, Mombasa

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience2 years
  • LocationMombasa
  • Job FieldTravels & Tours 

Tours Consultant, Mombasa

Our client - Sense of Africa is the leading Destination Management Company in Africa, with offices in Kenya, Tanzania, Uganda, Botswana, Namibia, and South Africa. We are a client-focused company that believes in human-to-human business partnerships backed by sound systems and processes, with personalized services and excellent products that are supported by very competitive prices while offering expert insights into lesser-known tour and safari destinations.

About the Opportunity

Based at the regional office in Mombasa, The role of the Tours Consultant is to receive, analyze and process tour requests according to the company’s uniformed quality service delivery standards so as to maximize company‘s turnover. The Tours Consultant is further responsible for on the job training in the consulting area, assisting with the smooth running of the department and checking the completion of tour requests according to set standards.

 Specific Responsibilities:

  • Receive enquiry, opening tour file, evaluate and respond, preparing quotations
  • Confirming bookings, process all administrative functions such as booking tours, making reservations, receiving confirmations, reconfirmations, maintaining tour file, invoicing Agent
  • Issue vouchers as applicable to suppliers.
  • Attend to all supplier queries relating to tour files
  • Prepare creative and detailed proposals in the right format.
  • Ensuring all quotations are captured in Tourplan.
  • Ensuring quick turnaround time and professional communication
  • Understand and correctly process cost and gross prices in Tourplan.
  • Pursue better yielding on file revenue by negotiating with suppliers for better rates, cancellation fees and FOC's.
  • Compile high quality documentation for clients without errors.
  • Constantly ensure margin control for each agent as per the set mark-up guidelines in Tourplan.
  • Ensure all bookings are invoiced in Tourplan by month end.
  • Ensure payments to suppliers on prepayment are done in a timely manner.
  • Minimize Credit Note refunds on files due misquoting or booking of incorrect services
  • Any other duties as may be assigned by Management.

Minimum requirements

  • Relevant degree level education preferably in Tourism and Hospitality Sectors
  • Strong Communication skills – verbal and written
  • Excellent Customer Service and inter-personal skills across all levels
  • Attention to detail and with an analytical mind
  • Excellent time management and organizational skills
  • Demonstrate effective stress management and conflict handling skills
  • Minimum 2 years in similar role.
  • ICT Proficient; Tourplan knowledge will be an added advantage
  • Proficient in English and any other Foreign language will be an advantage

Method of Application

If you possess the above qualities, you are encouraged to apply by sending your CV and cover letter detailing your suitability to hr@senseofafrica.co.ke   and copy atlglobalbusiness@gmail.com . 

The application deadline is 31st January 2024. Only shortlisted candidates will be contacted.

Comments

Post a Comment

Popular posts from this blog

Project Director at LVCT Health

LVCT Health is an indigenous Kenyan non-governmental and not-for-profit organization established in 2001. We are driving Kenya towards HIV prevention, with an ultimate goal of reducing HIV infections to zero. We offer integrated HIV services through development of models that are scaled up to the national models. We also carry out sexual and reproductive ...   Project Director Job Type Full Time Qualification MBA/MSc/MA Experience 7 - 10 years Location Kiambu Job Field Medical / Healthcare  Job purpose The Project Director will be responsible for providing overall strategic and technical oversight to the Dhibiti Project in Central region. This includes responsibility for the technical, monitoring and evaluation and financial and operations components of the project. S/he will work closely with the Program Director and other directors/managers to ensure adherence to technical and contractual requirements of the grant, achievement of targets and project alignment to institutional vision
Read more

Information Communication Technology - 12 Posts at Judiciary of Kenya

The Judiciary is one of the three State organs established under Chapter 10, Article 159 of the Constitution of Kenya. It establishes the Judiciary as an independent custodian of justice in Kenya. Its primary role is to exercise judicial authority given to it, by the people of Kenya. The institution is mandated to deliver justice in line with the Constitut...   Information Communication Technology - 12 Posts Job Type Contract Qualification Diploma Experience Location Nairobi Job Field ICT / Computer  , Internships / Volunteering  Job Description For appointment to an internship position in ICT, a candidate must:  Have a Diploma in any of the following fields: Computer Science, Information Technology, Information and Communication Technology or its equivalent from a recognized institution. Have graduated not earlier than the  year 2022;  Method of Application Interested and qualified? Go to Judiciary of Kenya on jobs.court.go.ke to apply
Read more

School Office Administrative Officer (a female preferred) at Tamkeen Integrated Schools

School Office Administrative Officer (a female preferred) Job Type Full Time Qualification BA/BSc/HND , Diploma Experience 3 - 5 years Location Nairobi Job Field Administration / Secretarial  Tamkeen Integrated Schools (TIS), is a private school in Kileleshwa providing the revered Cambridge System from Kindergarten to A-levels with a strong emphasis on STEM, Islamic Education, and Coding Programs. Our holistic approach integrates spiritual enrichment, recreation, and specialized teaching in Islamic Values, Arabic, and Quran memorization, fostering student ownership of learning in a modern Islamic education system. Tamkeen Integrated Schools is actively seeking a highly skilled Administrative Officer to join our team. The ideal candidate will bring a wealth of experience in school office administration, with a specific focus on the Cambridge system and academic matters. Exceptional organizational skills and a strong commitment to customer service and problem solving are essential. Key R
Read more