Customer Service Attendant/ Service Staff at Big Square Kenya

Big Square is a casual dining, Kenyan restaurant founded in 2012. The first restaurant was first opened at Karen Square which later closed down allowing expansion into 11 branches in Nairobi (10) and Mombasa (1).

 

Customer Service Attendant/ Service Staff

  • Job TypeFull Time
  • QualificationBA/BSc/HND , Diploma
  • Experience1 year
  • LocationNairobi
  • Job FieldCustomer Care  , Hospitality / Hotel / Restaurant 

Minimum Requirements:

  • Hospitality/Food Science Diploma/Degree.
  • Minimum one year experience
  • Strong communication and customer service skills.
  • Familiarity with POS software.

Responsibilities:

  • Make guests feel valued and welcome.
  • Follow service timing standards.
  • Offer menu guidance, answer queries, and suggest food/beverage.
  • Arrive on time in proper attire.
  • Use positive sales techniques for guest guidance.
  • Contribute to maintaining a clean, safe restaurant environment.
  • Promote additional products when suitable.
  • Display a commitment to customer service.
  • Willingness to work at Bigsquare Nyali.

Method of Application

Send your application to cmnyali@interstratltd.com Deadline: 15th March 2024

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