Human Resources Operations - Team Lead at M-KOPA Solar

M-KOPA’s mission is to make high quality energy affordable to everyone. OUR GROWTH SO FAR... M-KOPA has connected more than 400,000 homes in Kenya,Tanzania and Uganda to solar power with over 550 new homes being added every day.

 

Human Resources Operations - Team Lead

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience3 - 5 years
  • LocationNairobi
  • Job FieldHuman Resources / HR 

Job Purpose:

  • As the HR Operations Team Lead, you will oversee the day-to-day management of HR contracts and documents, while also providing leadership and guidance to the HR Operations team.
  • Your focus will be on enhancing transactional efficiency, ensuring data accuracy, and supporting the team in delivering high-quality service to our employees in all our markets (KE, UG, GH,NG).
  • You will work closely with the Senior Manager - Shared Services to drive impactful initiatives that enhance transactional efficiency in HR operations while at the same time coach and mentor the junior team.

What you will do:

  • Supervise the HR Operations team, providing clear direction, coaching, and performance feedback to drive individual and team success.
  • Responsible for overseeing and handling day-to-day processes such as system updates, letter generation, and contract renewals, while also assisting in the management of cyclical events such as compensation adjustments for all our markets.
  • Implement strategies to foster a culture of ownership and accountability within the team, including defining roles, setting performance metrics, and implementing improvement initiatives.
  • Drive continuous improvement in HR operations by optimizing processes, leveraging automation tools, and conducting regular audits to ensure efficiency and compliance.
  • Serve as the primary point of contact for data queries and issues, liaising with internal stakeholders to resolve issues and improve data integrity.
  • Manage contracts and documents related to HR operations, including vendor contracts, employee agreements, and compliance documents, ensuring accuracy and completeness.
  • Collaborate with HR Centers of Excellence and Business Partners to align operational processes with strategic goals and evolving business needs.
  • Oversee payroll operations, including coordinating with internal and external stakeholders to ensure timely and accurate payroll processing.
  • Stay abreast of industry best practices and regulatory changes, recommending updates to policies and procedures as needed to support organizational growth and compliance.

You Might be A Good Fit if:

  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • 3-5 years of experience in HR operations, with a focus on contract and document management.
  • Strong leadership and team management skills, with a track record of driving performance and development.
  • Experience with HRIS and payroll systems, with a proficiency in data analysis and reporting.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and levels of the organization.
  • Knowledge of employment laws and regulations, with a commitment to maintaining compliance and upholding ethical standards.
  • Proven ability to thrive in a fast-paced, dynamic environment, with a focus on continuous improvement and innovation.

Method of Application

Interested and qualified? Go to M-KOPA Solar on jobs.ashbyhq.com to apply

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