Underwriting Manager – Healthcare Division at Madison Group Limited

Madison Group Limited is a locally owned financial services holding company that specializes in Insurance and wealth management services. The Group comprises of Madison Life Assurance Kenya Limited, Madison General Insurance Kenya Limited, and Madison Investment Managers Limited. Madison Life Assurance Kenya was originally incorporated under Kenyan Laws in 1988 as Madison Insurance Company Limited (MICK) after a successful merger between Crusader Plc (1974) and Kenya Commercial Insurance Corporation.

 

Underwriting Manager – Healthcare Division

  • Job TypeFull Time
  • QualificationBA/BSc/HND , MBA/MSc/MA
  • Experience7 years
  • LocationNairobi
  • Job FieldInsurance 

Key Responsibilities

  • Oversee the underwriting process flows to ensure efficiency as per the company underwriting procedures manual.
  • Oversee the business document management process to ensure proper storage and easy retrieval of underwriting documents.
  • Prepare competitive quotations for both new and renewal businesses and dispatch the same within the recommended TAT’s
  • Supervise, train and mentor underwriting and pricing staff to achieve a high level of motivation and productivity.
  • Constant review of scheme loss ratios, identification of trends and provide proactive workable solutions to aid in controls to attain the targeted loss ratio for the business
  • Prepare regular underwriting and operations reports to management, intermediaries and clients and advice on relevant findings for medical risk review.
  • Provide the necessary support to intermediaries by training them on the medical products and support on premium collection
  • Liaise with the underwriters, actuarial and business development teams to evaluate products being sold and assist in developing new ones
  • Supervise scheme setup to ensure timeliness and accuracy
  • Supervise to ensure prompt debiting and dispatch of debit/credit notes and the renewal/commencement premium schedules to the client/intermediary
  • Coordinate with outsourced card production vendors on preparation of medical cards for all eligible members in a timely manner.
  • Review and signing-off of policy documents, dispatch of the same to the relevant clients and ensure follow-up to have copies returned
  • Supervise service levels and benchmark our customer service standards against the market
  • Maintaining strong working relationships with Intermediaries, Clients, all departments and all business stakeholders
  • Work closely with ICT and Business analysts for any decision making on implementation of system requirements and enforcement of controls
  • Comply with statutory, regulatory and internal control processes including internal & external audits recommendations.
  • Any other roles assigned by management from time to time

Skills and Competencies Required

  • Strong leadership and management skills
  • Excellent analytical and monitoring skills
  • Ability to work independently and build effective interpersonal relations
  • Bias towards innovation and development of new ideas in problem solving
  • Professionalism in dealing with both internal and external stakeholders
  • Excellent communication and negotiation skills.
  • Ability to evaluate decisions made in benefit utilization management
  • Integrity and honesty

Knowledge & Experience

  • At least 7 years’ managerial experience in a medical underwriting and pricing insurance environment
  • Demonstrated knowledge of managing underwriting and pricing operations in a busy insurance company
  • Addressing operational concerns and issues, monitoring overall customer satisfaction.
  • Demonstrated experience engaging intermediaries at high level, and experience negotiating claims handling terms with providers
  • Developing and implementing operational procedures and policies

Academic and Professional Qualifications required

  • Degree in Actuarial Science/Statistics or Business-Related field
  • ACII or DIP AIIK or CIM qualifications
  • Master’s Degree is an added advantage

Method of Application

Applications should be addressed to the Group Human Resources Manager, Madison Group Limited, Email: hr_recruitment@madison.co.ke  so as to be received by Friday 14th June, 2024

Comments

Post a Comment

Popular posts from this blog

Project Director at LVCT Health

LVCT Health is an indigenous Kenyan non-governmental and not-for-profit organization established in 2001. We are driving Kenya towards HIV prevention, with an ultimate goal of reducing HIV infections to zero. We offer integrated HIV services through development of models that are scaled up to the national models. We also carry out sexual and reproductive ...   Project Director Job Type Full Time Qualification MBA/MSc/MA Experience 7 - 10 years Location Kiambu Job Field Medical / Healthcare  Job purpose The Project Director will be responsible for providing overall strategic and technical oversight to the Dhibiti Project in Central region. This includes responsibility for the technical, monitoring and evaluation and financial and operations components of the project. S/he will work closely with the Program Director and other directors/managers to ensure adherence to technical and contractual requirements of the grant, achievement of targets and project alignment to institutional vision
Read more

Information Communication Technology - 12 Posts at Judiciary of Kenya

The Judiciary is one of the three State organs established under Chapter 10, Article 159 of the Constitution of Kenya. It establishes the Judiciary as an independent custodian of justice in Kenya. Its primary role is to exercise judicial authority given to it, by the people of Kenya. The institution is mandated to deliver justice in line with the Constitut...   Information Communication Technology - 12 Posts Job Type Contract Qualification Diploma Experience Location Nairobi Job Field ICT / Computer  , Internships / Volunteering  Job Description For appointment to an internship position in ICT, a candidate must:  Have a Diploma in any of the following fields: Computer Science, Information Technology, Information and Communication Technology or its equivalent from a recognized institution. Have graduated not earlier than the  year 2022;  Method of Application Interested and qualified? Go to Judiciary of Kenya on jobs.court.go.ke to apply
Read more

School Office Administrative Officer (a female preferred) at Tamkeen Integrated Schools

School Office Administrative Officer (a female preferred) Job Type Full Time Qualification BA/BSc/HND , Diploma Experience 3 - 5 years Location Nairobi Job Field Administration / Secretarial  Tamkeen Integrated Schools (TIS), is a private school in Kileleshwa providing the revered Cambridge System from Kindergarten to A-levels with a strong emphasis on STEM, Islamic Education, and Coding Programs. Our holistic approach integrates spiritual enrichment, recreation, and specialized teaching in Islamic Values, Arabic, and Quran memorization, fostering student ownership of learning in a modern Islamic education system. Tamkeen Integrated Schools is actively seeking a highly skilled Administrative Officer to join our team. The ideal candidate will bring a wealth of experience in school office administration, with a specific focus on the Cambridge system and academic matters. Exceptional organizational skills and a strong commitment to customer service and problem solving are essential. Key R
Read more