Open and Distance Education (ODE) Support Specialist at KCA University (KCAU)

KCA University (KCAU) is a private, non-profit institution, founded in July 1989 as Kenya College of Accountancy (KCA) by the Institute of Certified Public Accountants of Kenya (ICPAK) to improve the quality of accountancy and financial management training in the country. KCAU is located on Thika Road in Ruaraka, Nairobi, Kenya. The institution also maintain...

 

Open and Distance Education (ODE) Support Specialist

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience3 years
  • LocationNairobi
  • Job FieldEducation / Teaching  , ICT / Computer 

JOB OBJECTIVE

  • The position holder shall be responsible for training and providing technical support to Open and Distance Education (ODE) instructors and learners.

DUTIES AND RESPONSIBILITIES:

  • Monitor the Moodle Learning Management System (LMS), including setting up accounts and courses.
  • Train instructors and learners in LMS technology-related practices and procedures as directed.
  • Support instructors and learners in the use of the LMS and other teaching and learning tools.
  • Provide technical support to users regarding the LMS functionality, navigation, and troubleshooting.
  • Assist users with course creation, enrolment, and management within the LMS platform.
  • Troubleshoot and resolve issues related to course content, quizzes, assignments, and grades
  • Execute and restore the LMS backups in collaboration with the Coordinator, Information Technology and Technical Support.
  • Support instructors in the adoption of new and current online pedagogical techniques.
  • Research, evaluate and recommend emerging educational technologies.
  • Perform other job-related tasks as may be assigned.

QUALIFICATIONS AND EXPERIENCE

  • Bachelors’ degree in Instructional Technology, Educational Technology, Information Technology or any relevant degree in Computing
  • Linux Administration and/or MySQL Database Administration certification will be an added advantage.

OTHER SKILLS AND COMPETENCIES

  • At least three (3) year’s proven experience in working with the administration and technical support in Moodle LMS
  • Experience in online user training and technical support.
  • Experience working with multi-media authoring tools, collaborative tools, and digital learning materials.

COMPETENCIES

  • Strong customer service orientation.
  • Excellent written and oral communication skills.
  • Proven experience in technical support or user support roles, preferably with a focus on Moodle LMS.
  • Strong understanding of Moodle LMS functionality, administration, and customization options.
  • Proficiency in troubleshooting technical issues related to Moodle LMS course management, permissions, and access

Method of Application

Interested candidates who meet the above requirements should submit an application letter, a detailed CV including three referees, academic & professional certificates and a clear copy of your Kenya National ID and KRA PIN certificate via link by 7thAugust 2024. .

Only shortlisted candidates will be contacted.

Head of Human Capital Management,
KCA University,
P.0. Box 56808-00200,
Nairobi, Kenya

Interested and qualified? Go to KCA University (KCAU) on docs.google.com to apply

Comments

Post a Comment

Popular posts from this blog

Deputy Director Public Works at Turkana County Government

Turkana is the 2nd largest county in Kenya 77,000 sq.km. It is also the north-western most county in Kenya and is known mostly for its scenic landscapes and rich culture. Read more about this company   Deputy Director Public Works Job Type Contract Qualification BA/BSc/HND , MBA/MSc/MA Experience Location Turkana Job Field Building and Construction  , Engineering / Technical  REF: TUR/CPSB/057/2022/2023: DEPUTY DIRECTOR PUBLIC WORKS, JOB GROUP ‘Q’, ONE (1) POST. Deputizing the director Public works and assist on matters of buildings/construction management in the county. Duties and responsibilities:- formulating, implementing and reviewing buildings/construction development policies, strategies, procedures, plans, standards and guidelines; initiating review and dissemination of appropriate legislation and regulations on buildings/constructions development; facilitating designs, approval and implementation of buildings/construction development programmes facilitating implementation of s
Read more

Project Director at LVCT Health

LVCT Health is an indigenous Kenyan non-governmental and not-for-profit organization established in 2001. We are driving Kenya towards HIV prevention, with an ultimate goal of reducing HIV infections to zero. We offer integrated HIV services through development of models that are scaled up to the national models. We also carry out sexual and reproductive ...   Project Director Job Type Full Time Qualification MBA/MSc/MA Experience 7 - 10 years Location Kiambu Job Field Medical / Healthcare  Job purpose The Project Director will be responsible for providing overall strategic and technical oversight to the Dhibiti Project in Central region. This includes responsibility for the technical, monitoring and evaluation and financial and operations components of the project. S/he will work closely with the Program Director and other directors/managers to ensure adherence to technical and contractual requirements of the grant, achievement of targets and project alignment to institutional vision
Read more

School Office Administrative Officer (a female preferred) at Tamkeen Integrated Schools

School Office Administrative Officer (a female preferred) Job Type Full Time Qualification BA/BSc/HND , Diploma Experience 3 - 5 years Location Nairobi Job Field Administration / Secretarial  Tamkeen Integrated Schools (TIS), is a private school in Kileleshwa providing the revered Cambridge System from Kindergarten to A-levels with a strong emphasis on STEM, Islamic Education, and Coding Programs. Our holistic approach integrates spiritual enrichment, recreation, and specialized teaching in Islamic Values, Arabic, and Quran memorization, fostering student ownership of learning in a modern Islamic education system. Tamkeen Integrated Schools is actively seeking a highly skilled Administrative Officer to join our team. The ideal candidate will bring a wealth of experience in school office administration, with a specific focus on the Cambridge system and academic matters. Exceptional organizational skills and a strong commitment to customer service and problem solving are essential. Key R
Read more