Regional Manager at ENGIE

ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services.

 

Regional Manager

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience6 years
  • LocationNairobi
  • Job FieldSales / Marketing / Retail / Business Development 

Responsibilities
Sales Strategy and team leadership

  • Breaking down Zonal Strategies into ward level tactics and driving implementation to achieve set KPIs.
  • Communicate monthly & weekly Sales targets and providing required support to achieve them.
  • Inspire, Motivate and Mentor Sales team at ward and zonal level.
  • Ensure that the teams they oversee are highly motivated.
  • Performance management for sales and collection within the zones to build capabilities of the team.
  • Deliver zonal Sales Volumes as per Contribution target set and in line with revenue goals/Kit Mix.
  • Continuously synthesize feedback from the field team and drive the resolution on challenges that may affect attainment of set goals.
  • Recruit, Train and Retain Area Agent Leads as well as Sales Agents through cluster creation.

Customer Management

  • Provide guidance to ensure field teams provide exceptional Customer Experience at every customer touch point in collaboration with

​​​​​​​Customer Experience Team.

  • In collaboration with Customer Finance, drive the implementation of Repayment, Repossession and Customer Engagement Strategies.

​​​​​​​Stock Management

  • Manage stock availability within the hubs and stock points for purposes of market development.
  • Manage stocks held by commission-based sales team in the field.
  • Periodic reconciliation of stocks in the field with the sales agents as per the policy to mitigate stock loss.

​​​​​​​Portfolio Management

  • Manage zonal portfolio management by ensuring Customer repayments on advanced Loans
  • Manage Sales teams to ensure collections are ongoing and Portfolio is quality as per set Targets per individual.
  • Ensure the customers onboarded are reachable via the primary numbers as well as knowledge of their physical residence.

​​​​​​​Reports/ Reporting

  • Daily, Weekly and Monthly Reporting on ALL KPIs as required.
  • Actively participate on monitors competition in collaboration with the Product Dev team.
  • Escalate Identified risks and define possible mitigation measures.

We believe that great managers:

  • Deliver ambitious results: As a high-performing and accountable leader, you create an enabling environment for effective action and bold decision which contribute to successful delivery of results.
  • Act with integrity: As an ethical leader you are honest, respectful, objective, and transparent. You create and build upon a foundation of trust and openness.
  • Inspire and mentor the team: As an inspirational leader you walk the talk. You empower and coach your team with trust and humility.
  • Are accessible: as an accessible leader, you develop and maintain deep connections with stakeholders through approachability and active listening.
  • Ensure diversity and inclusion: as an inclusive leader, you ensure diversity and foster a sense of belonging.

​​​​​​​Knowledge And Skills

Experience:

  • 6 years’ experience within service subscription industry/Micro Finance/Asset financing leading a team.
  • Sales Success Track record
  • Loan Sales & Portfolio Management experience
  • Experience in the development of Sales Strategies and loan collection strategies.
  • Computer skills in a Microsoft Windows environment.
  • Good oral and written communication
  • Experienced at multitasking under pressure against demands and deadlines, whilst always maintaining a positive and constructive attitude and demeanor
  • Evidence of the practice of a high level of integrity, professionalism, confidentiality and maturity
  • Flexible approach to working, able to pick up a variety of tasks/projects with minimal supervision
  • Excellent organizational skills and attention to detail
  • Agility and innovation

​​​​​​​Qualifications:

  • Bachelor’s degree in Business Administration or relevant field.

Method of Application

Interested and qualified? Go to ENGIE on jobs.engie.com to apply

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