Senior People Officer at Busara Center
Senior People Officer
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience4 years
- LocationNairobi
- Job FieldHuman Resources / HR
The Senior People Officer plays a crucial role in implementing Busara’s talent and people strategies, supporting the organization’s growth, and enhancing the employee experience. As an advisory firm, Busara operates in a consulting firm setup, managing multiple teams in different geographies. This dynamic environment requires a strong focus on people management, talent acquisition, employee development, and maintaining a positive organizational culture. The Senior People Officer implements key people initiatives that align with Busara’s strategic objectives, ensuring that people processes are efficient, inclusive, reflective of the organization’s values, and foster a positive organizational culture.
The senior people officer will be responsible for ensuring effective HR administration, coordinating employee engagement activities, implementing talent acquisition and staffing processes, and supporting performance and talent development efforts. The role holder will also be key in promoting diversity, inclusion, and well-being across the organization. This role requires exceptional communication and relationship management skills to collaborate effectively with managers, staff, and external partners.
HR Administration, Compliance & Policy Management
- Prepare, review, and maintain employee and consultant contracts to ensure they are current and valid.
- Maintain accurate and up-to-date employee records, including personal information, employment history, and documentation related to hiring, transferring, promoting, and employee exits.
- Maintain up-to-date records of staff statutory information and facilitate the registration of new employees with relevant statutory bodies as needed.
- Ensure health, WIBA, and other insurance records are kept current and that the insurance provider is informed of any changes.
- Responsible for payroll processing, ensuring timely and accurate payments for all staff.
- Lead the immigration processes by supporting foreign nationals with immigration procedures, ensuring all paperwork and visa applications are completed accurately and promptly, and offering guidance on evolving immigration laws and policies.
- Support in developing, communicating, and maintaining employee policies, employee relations matters, and ensuring the organization's practices comply with current employment laws and regulations while staying informed about legal standards.
- Ensure the appropriate utilization and monitoring of staff benefits.
- Maintain employee confidence and protect organizational operations by ensuring all human resource information remains confidential.
Employee Engagement, Wellness & Experience
- Create, coordinate, and implement creative staff engagement and wellness activities across all locations in exciting ways that reflect workplace culture while ensuring all our offices enjoy a nearly similar employee experience.
- Plan and organize company-wide events, meetings, and programs.
- Maintain effective channels for employees to provide feedback and suggestions.
- Coordinate employee offboarding process, including administering exit interviews, thoroughly working on the clearance documentation, and coordinating appreciation activities.
- Work to understand the priorities and challenges of teams and serve as the primary point of contact to develop and evolve Busara’s programs to drive engagement and retention
- Monitor, analyze, and report on employee engagement, wellness, and experience activities and program uptake and participation, recommending improvements as necessary
Talent Acquisition and Development
- Responsible for implementing the end-to-end recruitment cycle while leveraging modern technologies and platforms (ATS, AI, social media) to ensure a highly effective and efficient hiring process.
- Continuously assess and improve talent acquisition strategies and processes based on feedback, data analysis, and industry best practices.
- Facilitate staffing decisions through proactive reporting, communication and coordination with team members and leadership.
- Responsible for the onboarding process, ensuring consistent implementation of organizational and functional onboarding activities.
- Implement and monitor the performance management cycle, including objective setting exercises, periodic performance reviews, performance feedback, and reporting.
- Identify organizational training needs, create, design, and deliver learning solutions tailored to support organizational, team, and individual development.
Knowledge, Skills, and Experience
- Bachelor’s Degree in Human Resource Management, Business Administration, or relevant field.
- At least 4 years of proven experience in a related role as an HR generalist.
- Strong interpersonal skills that enable you to work with people at all levels of an organization, motivate others, and change people's attitudes when necessary
- Strong written and spoken communication and presentation skills that allow you to inform and advise others clearly
- Excellent organizational and time management skills with the ability to manage multiple projects and objectives.
- An innovative individual with the ability to create programs that engage, inspire, and motivate employees to perform at their best.
- Problem-solving and negotiation skills
- Takes Initiative and can offer new ideas
- Strong teamwork skills and a collaborative approach to learning, both face-to-face and remotely.
- Demonstrate cultural sensitivity, forward thought, and empathy
- Agile and adaptable individual.
- Experience in training and development.
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