Restaurant Supervisor at CDL Human Resource
CDL was founded in early 2003 by its current Managing Director Lucy Mmari.Within her 14 year tenure in a well established logistics company, She honed her skill in human resources management and thereafter started CDL.
Restaurant Supervisor
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience3 years
- LocationNanyuki
- Job FieldHospitality / Hotel / Restaurant
Position Summary:
Our clients seeks a dynamic and experienced Restaurant Supervisor to oversee daily operations and ensure excellent customer service at their restaurant in Nanyuki. The ideal candidate will have a passion for hospitality, strong leadership skills, and a proven track record in managing restaurant operations.
Key Responsibilities:
Operational Management:
- Oversee the day-to-day operations of the restaurant, including dining areas, kitchen, and service staff.
- Ensure compliance with health, safety, and hygiene standards.
- Monitor and maintain quality assurance of food and service.
Team Leadership:
- Supervise, train, and mentor staff to deliver exceptional service.
- Schedule shifts and manage staff performance and attendance.
- Foster a positive work environment that encourages teamwork and growth.
Customer Experience:
- Ensure a seamless dining experience for all guests by addressing their needs and resolving issues promptly.
- Monitor and act on customer feedback to improve service quality.
Inventory and Supplies Management:
- Oversee stock levels of food, beverages, and supplies.
- Liaise with suppliers for timely deliveries and maintain inventory records.
Financial Management:
- Assist in budgeting, cost control, and financial reporting.
- Monitor sales and ensure all transactions are accurately recorded.
Marketing and Promotions:
- Collaborate with the management team to plan and execute promotional activities.
- Implement strategies to increase customer engagement and restaurant footfall.
Requirements
Qualifications and Experience:
- Bachelor's degree in Hospitality Management, Hotel Management, or a related field.
- Minimum of 3 years of experience in a supervisory role in the hospitality industry.
- Strong understanding of restaurant operations, including front and back of house.
- Excellent leadership, communication, and problem-solving skills.
- Proficiency in point-of-sale (POS) systems and basic financial reporting.
- Knowledge of local and international cuisine is a plus.
Method of Application
Interested and qualified? Go to CDL Human Resource on cdl.zohorecruit.com to apply
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