Restaurant Supervisor at CDL Human Resource

CDL was founded in early 2003 by its current Managing Director Lucy Mmari.Within her 14 year tenure in a well established logistics company, She honed her skill in human resources management and thereafter started CDL.

 

Restaurant Supervisor

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience3 years
  • LocationNanyuki
  • Job FieldHospitality / Hotel / Restaurant 

Position Summary:

Our clients seeks a dynamic and experienced Restaurant Supervisor to oversee daily operations and ensure excellent customer service at their restaurant in Nanyuki. The ideal candidate will have a passion for hospitality, strong leadership skills, and a proven track record in managing restaurant operations.

Key Responsibilities:

Operational Management:

  • Oversee the day-to-day operations of the restaurant, including dining areas, kitchen, and service staff.
  • Ensure compliance with health, safety, and hygiene standards.
  • Monitor and maintain quality assurance of food and service.

Team Leadership:

  • Supervise, train, and mentor staff to deliver exceptional service.
  • Schedule shifts and manage staff performance and attendance.
  • Foster a positive work environment that encourages teamwork and growth.

Customer Experience:

  • Ensure a seamless dining experience for all guests by addressing their needs and resolving issues promptly.
  • Monitor and act on customer feedback to improve service quality.

Inventory and Supplies Management:

  • Oversee stock levels of food, beverages, and supplies.
  • Liaise with suppliers for timely deliveries and maintain inventory records.

Financial Management:

  • Assist in budgeting, cost control, and financial reporting.
  • Monitor sales and ensure all transactions are accurately recorded.

Marketing and Promotions:

  • Collaborate with the management team to plan and execute promotional activities.
  • Implement strategies to increase customer engagement and restaurant footfall.

Requirements

Qualifications and Experience:

  • Bachelor's degree in Hospitality Management, Hotel Management, or a related field.
  • Minimum of 3 years of experience in a supervisory role in the hospitality industry.
  • Strong understanding of restaurant operations, including front and back of house.
  • Excellent leadership, communication, and problem-solving skills.
  • Proficiency in point-of-sale (POS) systems and basic financial reporting.
  • Knowledge of local and international cuisine is a plus.

Method of Application

Interested and qualified? Go to CDL Human Resource on cdl.zohorecruit.com to apply

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