Housekeeping Supervisor at Strathmore University

Strathmore University is a Chartered University located in Nairobi, Kenya. It was the first multiracial and multi religious educational institution in English speaking Eastern Africa and more recently the first institute of higher learning to be ISO certified in East and Central Africa in 2004. Our mission is to provide all-round quality education in an atmo...

 

Housekeeping Supervisor

  • Job TypeFull Time
  • QualificationDiploma
  • Experience3 years
  • LocationNairobi
  • Job FieldHospitality / Hotel / Restaurant 

Basic job summary:

  • The jobholder is responsible for supervising the daily operations of housekeeping staff and ensure that university facilities, including hostels, academic blocks, offices, and common areas—are maintained in a clean, hygienic, and orderly condition. The role supports the delivery of a safe and pleasant environment for students, staff, and visitors.

Duties & Responsibilities:

  • Assign and oversee cleaning tasks across designated university zones.
  • Supervise the work of housekeeping staff and ensure timely completion of duties.
  • Conduct daily inspections to verify cleanliness and report maintenance needs.
  • Standards and Compliance Monitoring
  • Ensure adherence to university housekeeping policies, cleanliness standards, and safety regulations.
  • Monitor the proper use of cleaning equipment, materials, and protective gear.
  • Support the implementation of health, safety, and hygiene practices, especially in shared and hightraffic areas.
  • Assist in onboarding and training new housekeeping staff on procedures and quality expectations
  • Conduct refresher sessions on hygiene, chemical handling, and safety protocols.
  • Promote teamwork and provide performance feedback to junior staff.
  • Report damaged facilities, pest issues, or emergencies to the appropriate departments.
  • Handle minor complaints related to cleanliness and follow up on resolutions.
  • Liaise with students, staff, and supervisors to coordinate special cleaning requests or event preparations.

Minimum Academic Qualifications:

  • Diploma in Housekeeping, Hospitality Management, or Facilities Management.

Experience:

  • Minimum of 3 years of relevant job experience

Competencies and Attributes

  • Team Leadership Skills
  • Attention to detail
  • Customer Service Skills
  • Good Communication and Interpersonal Skills
  • Problem Solving Skills

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Method of Application

Are you qualified for this position and interested in working with us? We would like to hear from you. Kindly send us a copy of your updated resume and letter of application (ONLY) quoting “Housekeeping Supervisor” on the subject line to recruitment@strathmore.edu by 1 st July 2025.

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