Rooms Steward at Fairmont Hotels & Resorts

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.

 

Rooms Steward

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience1 year
  • LocationNairobi
  • Job FieldJanitorial Services 

Job Description

  • Cleaning of public areas to include and not limited to dusting, vacuuming and bathroom cleaning.
  • Washing windows mirrors, surfaces stain removal, carpet shampooing & removal of garbage.
  • Stripping beds and replacement with fresh linen and clean towels as well as replacement of bathroom amenities.
  • Pick up of guest Laundry from room to and from laundry and ensuring accurate count of the same always.
  • Provide turn down services.
  • Attend to guest promptly and accurately.
  • Check inventory of room after guest has left advising supervisors if anything is missing.
  • Ensure AC, TV, Telephone, Drier and any other room appliances are functioning well.
  • Maintain all work equipment clean i.e housekeeping trolleys, caddies, vacuum cleaners, cleaning cloths, brushes etc.
  • Respond promptly and courteously to guest requests and inquiries
  • Follow company policy for lost and found
  • Report defective machinery immediately to supervisor for follow up.
  • Handle cleaning properties ie VIP, Make up, Early arrival, DND
  • Understand all room categories and lay outs
  • Adhere to health and safety hygiene and security regulation
  • Performs any other duties as assigned.

Qualifications

  • Team focused
  • Actioned oriented
  • Passionate about our guests and business partners to ensure their needs are met
  • Championing change - Shows openness to new ideas and adapts readily to changing priorities
  • Should be able to work independently and as team members 
  • should be cost aware
  • should be able to stand and lift items for a 8-hour shift
  • Should have minimum work experience of 1 year in the same role.
  • Should have basic qualifications from reputable organization or previous experience of two years

Method of Application

Interested and qualified? Go to Fairmont Hotels & Resorts on jobs.smartrecruiters.com to apply

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