Watchkeeper - Operations Room, CSC, Nairobi at Control Risks

Control Risks exists to make our clients succeed. We are a specialist risk consultancy that helps to create secure, compliant and resilient organisations in an age of ever-changing risk. Working across disciplines, technologies and geographies, everything we do is based on our belief that taking risks is essential to our clients’ success. We provide...

 

Watchkeeper - Operations Room, CSC, Nairobi

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience1 - 3 years
  • LocationNairobi
  • Job FieldSecurity / Intelligence 

Task and Responsibilities.

  • Monitor open-source and proprietary intelligence platforms for real-time incident detection across East Africa
  • Maintain and update operational dashboards to reflect current threat environments and regional developments
  • Escalate security incidents promptly and accurately in accordance with internal protocols
  • Provide timely and concise reporting to clients and internal teams during emerging events or crises
  • Coordinate with regional teams, vendors, and external stakeholders during live incidents
  • Track and assess political, security, and operational developments that may impact client operations
  • Support Control Risks consultants with incident data, situational awareness, and logistics coordination
  • Maintain accurate logs, shift handover notes, and incident records in designated systems
  • Participate in shift-based roster to ensure 24/7 monitoring and coverage
  • Contribute to continuous improvement of monitoring tools, alerting thresholds, and escalation workflows

Requirements

  • 1–3 years of experience in a security, intelligence, military, or operational support environment
  • Strong written and verbal communication skills in English
  • Ability to work under pressure in a fast-paced, 24/7 operations environment
  • Proficiency in Microsoft Office and situational awareness tools (e.g., mapping, tracking, or incident management platforms)
  • High attention to detail and ability to assess evolving situations quickly
  • Willingness to work rotational shifts, including nights, weekends, and holidays
  • (Desirable) Knowledge of East African regional security dynamics and fluency in Swahili or French

Check if your CV matches this job with MyJobMag AI

Method of Application

Interested and qualified? Go to Control Risks on jobs.workable.com to apply

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