Associate Community Manager at Opera News

Opera News is a new app that helps you keep up to date with everything that’s happening around the world, without having to use more data than you absolutely need to.

 

Associate Community Manager

  • Job TypeRemote
  • QualificationBA/BSc/HND
  • Experience3 - 5 years
  • LocationNairobi
  • Job FieldMedia / Advertising / Branding 

Role & Responsibilities:

  • Developing and implementing community engagement strategies that align with the company’s goals and objectives.
  • Managing and growing our online community presence across various platforms, including social media and forums.
  • Fostering a positive and inclusive community environment, encouraging active participation and interaction.
  • Monitoring and responding to community members’ inquiries, comments and feedback in a timely and professional manner.
  • Collaborating with internal teams, including marketing, customer support and product development, to ensure consistent messaging and support for community initiatives.
  • Analyzing community metrics and trends to identify opportunities for improvement and growth.
  • Organizing and hosting virtual events, webinars and community meetups to engage and connect with our audience

Job Requirements:

  • 3–5 years of experience in community or social media management, with a proven track record of building engaged online communities.
  • Bachelor’s degree in Communications, Marketing, Sales, or a related field.
  • Strong knowledge of social media platforms, community tools, analytics, and CRM systems.
  • Excellent written and verbal communication skills in English and Swahili.
  • Empathetic, patient, and professional with the ability to connect with diverse audiences and handle feedback constructively.
  • Experience or strong interest in fintech and crypto is a plus.

Check if your CV matches this job with MyJobMag AI

Method of Application

Interested and qualified? Go to Opera News on jobs.opera.com to apply

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