Business Manager at Hanmak Technologies Ltd

Hanmak Technologies was formed with an inspiration to offer custom-made software solutions and customer tailored services to businesses and other organizations in Kenya and around the region. Its birth was as a result of the need in the market for local software solutions that would solve local business problems. With its entry in the market with a local...

 

Business Manager

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience5 - 7 years
  • LocationMombasa
  • Job FieldICT / Computer 

Work Type: Onsite

Office Location: Mlolongo, Off Mombasa Road, Kenya

Reporting To: This position reports directly to the Board of Directors (BOD), providing strategic insights and updates on business operations. Join Hanmak Technologies - a fast-growing, innovation-driven tech company transforming businesses across Africa. 

We are looking for a dynamic and strategic Business Manager to lead operations and help scale our impact from our HQ in Mlolongo. 

Key Responsibilities 

  • Daily Operations Management: Oversee the day-to-day functioning of the company, ensuring all departments operate effectively and efficiently. 
  • Strategic Planning: Work closely with the board to develop, implement, and monitor strategic goals and objectives that align with the company’s vision. 
  • Team Leadership: Lead and mentor cross-functional teams, fostering a culture of collaboration, accountability, and continuous improvement. 
  • Process Improvement: Identify opportunities for process enhancements to increase productivity, efficiency, and quality of service across the organization. e) Product Development Oversight: Collaborate with the product development team to ensure that software solutions meet client needs, are delivered on time, and adhere to quality standards. 
  • Project Management: Oversee project timelines, resource allocation, and deliverables to ensure projects are completed on schedule and within budget. g) Customer and Stakeholder Engagement: Build and maintain strong relationships with customers, partners, and stakeholders to ensure satisfaction and foster business growth. Act as a point of contact for key clients and stakeholders.
  • Financial Oversight: Monitor budgets, financial performance, and resource allocation to ensure financial sustainability and profitability. 
  • Performance Metrics: Establish and track key performance indicators (KPIs) to measure organizational effectiveness and success. 
  • Compliance and Risk Management: Ensure the company adheres to government and industry regulations and standards while identifying and managing risks that could affect operations
  • Reporting: Prepare and present operational reports and updates to the board, highlighting progress toward strategic goals and any potential challenges. 
  • Talent Management: Handle recruitment, onboarding, and training processes directly, ensuring that the team is equipped with the necessary skills to succeed. 
  • Market Analysis: Stay up-to-date with industry trends to identify new market opportunities and adjust strategies accordingly. 

Qualifications 

  • Education: Bachelor’s degree in Business Administration, Management, Computer Science, Information Technology or a related field. 
  • Experience: Minimum of 5 years of experience in business or operations management, preferably within the software development or SaaS industry.  
  • Leadership Skills: Proven ability to lead teams effectively and manage cross functional relationships, particularly in technology environments. 
  • Analytical Mindset: Strong analytical and problem-solving skills with a data-driven approach to decision-making. 
  • Technical Understanding: Familiarity with software development methodologies (e.g., Agile, Scrum) and an understanding of software engineering processes.  
  • Communication: Excellent verbal and written communication skills, with the ability to engage and influence stakeholders at all levels. 
  • Project Management: Familiarity with project management tools and methodologies, with a focus on delivering software projects successfully. 
  • Tech-Savvy: Understanding of software development processes and an ability to adapt to new technologies.

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Method of Application

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