Dispatcher at AAR Healthcare Kenya

AAR Healthcare is currently one of the largest providers of outpatient healthcare services in East Africa, with a network of 21 clinics across the country and serving over 300,000 clients annually from across the social divide. At AAR Healthcare, we employ experienced medical and management staff, and use internationally approved disease management protocols and drug formulary supported by the state of the art information technology systems to provide consistent treatment for our clients from anywhere in East Africa.

 

Dispatcher

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience2 years
  • LocationNairobi
  • Job FieldLogistics 

Overall purpose of the job:

  • To ensure that the radio room is managed in a professional and customer-friendly manner at any given shift.

Key responsibilities:

  • Maintain functionality of radio and emergency communication systems.
  • Allocate tasks and coordinate ambulance crew activities during shifts.
  • Receive and triage emergency calls for appropriate response.
  • Track ambulance locations to ensure safety and route efficiency.
  • Liaise with hospitals during patient transfers and coordinate event coverage.
  • Guide ambulance crews in case of route or operational challenges.
  • Ensure ambulance equipment is restocked after use.
  • Manage rescue billing and process Letters of Undertaking (LOUs).
  • Compile and submit shift rescue reports.
  • Dispatch ambulances and record rescue details accurately.

Position Requirements

  • Certificate in EMT-Basic or Intermediate
  • Valid BLS and ACLS certificates
  • Valid EMT Licence
  • At least two years of experience in Emergency Medical Dispatch
  • Microsoft Office proficiency

Check if your CV matches this job with MyJobMag AI

Method of Application

Interested and qualified? Go to AAR Healthcare Kenya on recruitmentportal.aar-healthcare.com to apply

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