Front Office/ Receptionist at Metropolitan Hospital

Metropolitan Hospital was founded in the year 1995 by a group of professional entrepreneurs to fulfill the need for a proper medical care to the community in a warm welcoming environment.

 

Front Office/ Receptionist

  • Job TypeFull Time
  • QualificationDiploma
  • Experience1 year
  • LocationNairobi
  • Job FieldAdministration / Secretarial 

DESCRIPTION

Responsible for managing the hospital's front desk and providing excellent customer service to patients, visitors, and staff.

RESPONSIBILITIES

  • Receiving and Registration of clients.
  • Receiving cash and running of payment cards where appropriate. 
  • Handling claims forms/preauthorization
  • Handing over cash/invoices on daily basis
  • Handling patients’ complaints/inquiries, receiving all hospital calls
  • Finalizing, attaching bills to claim forms, dispatching claims 
  • Notifying SHIF claims
  • Booking clinic patients
  • Reporting on daily numbers
  • Liaising with Smart applications on matters related to smart billing
  • Liaising with credit card issuers on issues related to PDQs.
  • Seeking authorization for members where cards have issues
  • Receipting cash and handing over for banking
  • Managing petty cash
  • Timely reporting on any dysfunctional tool of work at the work station 
  •    16. Comply with all safe work procedures and practices related to Occupational Health and Safety Policy      Receiving and Registration of clients.

QUALIFICATIONS

  • Diploma In Front Office Management/Business Administration/Management/Health Records Management or related field 
  • Up to one (1) experience
  • Adaptable
  • Customer Focus
  • Result Oriented

Check if your CV matches this job with MyJobMag AI

Method of Application

Interested and qualified? Go to Metropolitan Hospital on 196.200.29.226 to apply

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