General Manager – Operations at Bliss Healthcare

Bliss Medical Centre is a leading provider of medical services in East Africa, providing accessible, affordable and quality healthcare services. We are the fastest growing chain of modern outpatient medical services with over 80+ Medical Centres. Our driving force is the desire to see people living healthy for maximum productivity; we bel...

 

General Manager – Operations

  • Job TypeFull Time
  • QualificationMBA/MSc/MA
  • Experience5 years
  • LocationNairobi
  • Job FieldAdministration / Secretarial 

Job Summary

  • General Manager (GM) Operations is responsible for overseeing the daily operations and strategic direction of the medical facility, ensuring efficient and effective service delivery, and achieving financial and operational goals. This role encompasses a broad range of responsibilities, from managing staff and budgets to ensuring compliance with regulations and maintaining stakeholder relationships.

Key Duties and Responsibilities

  • Leadership and Strategic Planning Developing and implementing short-term and long-term strategic plans for the medical facility, aligned with its overall mission and objectives.

Operational Efficiency

  • Ensuring smooth and efficient functioning of all medical facility departments, including clinical and administrative services.

Quality Assurance and Compliance

  • Ensuring adherence to quality standards, regulatory requirements, and professional best practices.

People and Resource Management

  • Provide strategic oversight of workforce planning and performance, while ensuring optimal utilization of medical facility resources-including infrastructure, medical equipment, and technology to support high-quality patient care and operational efficiency.

Education Qualifications and Skills Graduate

  • Masters Degree preferred
  • At least 5 years' experience in Management Ability to work and make decisions independently Strong communication (verbal and written) skills Good interpersonal, leadership and management skills

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Method of Application

Applications to be sent to;
 recruitment@blisshealthcare.co.ke clearly indicating the role applied for on the subject line of the email by Friday, 11th July 2025. Shortlisting will be conducted on a rolling basis.

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