Manager, Internal Controls at Gulf African Bank

The genesis of Gulf African Bank (GAB) can be traced back to 2005, when a group of motivated Kenyans envisioned establishing an Islamic bank as an alternative to conventional banking in the country. By conducting business on the principles of Shari'ah, the bank would provide an ethical and fair mode of banking for all. Gulf African Bank is the first a...

 

Manager, Internal Controls

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience8 years
  • LocationNairobi
  • Job FieldFinance / Accounting / Audit 

Job Purpose:

  • Responsible for Tracking productivity, resource utilization and output quality, Measure efficiency, consistency, and standardization in operations.
  • Focus on reducing errors and enhancing deliverable standards as well as Gauge how well operations support customer satisfaction and loyalty
  • Continuous process improvement and Enforcement of compliance

Key Responsibilities:

Internal Business Processes

  • Develop and implement internal control frameworks, policies, and procedures to ensure compliance with regulatory requirements and industry standards.
  • Conduct internal control reviews to identify areas of potential risk, fraud, or non-compliance.
  • Coordinate centralization and standardization of operational processes across the bank and in conjunction with other quality control functions of the bank
  • Collaborate with departmental managers and process owners to address control deficiencies and implement corrective actions.
  • Continuous Process Improvements and efficiencies in operations – Responsible for the delivery of day to day support, working with other stakeholders to provide technology solutions, process improvement efforts and standardization across the organization.
  • Proactively reviewing Operational findings raised by Audit and Risk & Compliance department and ensure corrective action is taken and all issues are closed.
  • Act as the Operations coordinator for all audits and examinations, including spot checks, and facilitate cordial relationship between operations and Audit and Risk
  • Provide training and guidance to employees on internal control principles, policies, and procedure
  • Prepare and present detailed reports on control deficiencies and remediation efforts
  • Snap check: Independently conduct global snap checks, Departmental, branches, units on a monthly basis. Tracking, monitoring, and closure of control assurance findings arising from planned /Ad-hoc reviews.
  • Tacking and Review of all organizational procedure manuals as applicable

Financial

  • Revenue Assurance: Seal and Ensure no income leakage and any exemptions are escalated to various and relevant head of departments.
  • Review of reconciliation of all relevant bank ledgers and suspense accounts.

Customer and Markets

  • Ensure consistent and faster turn-around of service delivery within SLA -Continuous review of service level agreement in order to meet customer expectations.
  • Maintain working relationships with other departments in order to retain niche and penetrate new markets.
  • Champion/support initiatives that will simplify and attract business (all units to have).

Knowledge; Skills and Experience required for this Role

  • University Degree from a recognized University.
  • Minimum of 8 years’ experience in Bank Operations.
  • Detailed knowledge of Banking procedures and International best banking practice.
  • Excellent analytical and problem-solving skills
  • Proficiency in core & other banking System.
  • Proactively highlight opportunities for improving current processes and procedures.
  • Identify change opportunities within own work/business unit that lead to improved business results.
  • Ability to make decisions by assessing the importance, urgency and risk associated with each situation and taking
  • actions which are timely and in the best interest of the Bank.

Check if your CV matches this job with MyJobMag AI

Method of Application

Interested and qualified? Go to Gulf African Bank on gulfafricanbank.com to apply

Comments

Post a Comment

Popular posts from this blog

Customer Support Representative at BasiGo

BasiGo is an e-mobility start-up looking to revolutionize the public transportation sector by providing public transport bus owners with a cost-effective electric alternative to diesel. Headquartered in Nairobi, Kenya, our team is strategically composed of seasoned entrepreneurs who have spent over a decade working and innovating within electric vehicle t...   Customer Support Representative Job Type Full Time Qualification BA/BSc/HND , Diploma Experience Location Nairobi Job Field Customer Care  About the role:  We are looking for Customer Support Representatives (CSR) to assist our customers with technical problems when using our products and services. You will be the primary point of contact for our customers and coordinate with all BasiGo departments to ensure that issues are resolved within SLA and customers are communicated promptly.  To be successful in this role, you should be an excellent communicator who easily gains client trust. You should ...
Read more

Operations Associate at Kopo Kopo Inc

Kopo Kopo was launched in 2012 where we partnered with Safaricom to bring Lipa na M-Pesa Buy Goods service to small and medium businesses throughout Kenya and, today, we serve thousands of businesses from salons to restaurants to office supply stores, to schools. We have since partnered with other aggregator and mobile money partners with the ultimate goal of helping businesses leverage mobile payments. We are grateful for our unusual journey and look forward to helping our merchants in growing and prosper in the years ahead.   Operations Associate Job Type Full Time Qualification BA/BSc/HND Experience Location Nairobi Job Field Customer Care  Salary Range KSh 50,000 - KSh 100,000/month The Job:   The role will combine aspects of customer service and operations duties. Ultimately, you will be responsible for quickly solving problems for businesses that rely on Kopo Kopo’s technology. You will ensure that Kopo Kopo’s information systems are kept up to date, and will engage...
Read more

Direct Sales Representative - Coast Region at KCB Bank Kenya

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...   Direct Sales Representative - Coast Region Job Type Full Time Qualification BA/BSc/HND Experience 2 years Location Nairobi Job Field Sales / Marketing / Retail / Business Development  KEY RESPONSIBILITIES Sourcing prospective customer leads from various sources, such as referrals, cross-selling opportunities, sales activations organized by the bank, or sales leads provided by the bank.     Explaining the features of the products to prospective customers in line with product features and Treating Customers Fairly Guidelines provided by the bank.     Guiding customers on how to fill in applications f...
Read more