Senior Officer, Retail/SME Dealer at SBM Bank

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients. Following approval by the Central Bank of Kenya, the bank started its operations in Kenya in May 2017 and currently h...

 

Senior Officer, Retail/SME Dealer

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience2 years
  • LocationNairobi
  • Job FieldBanking  , Sales / Marketing / Retail / Business Development 

Job Purpose

To work closely with frontline relationship managers and SME portfolio managers playing a key role in marketing treasury products to clients and to deliver the FX SME & Retail set budgets as well as Synergize with Branch network.

Key Responsibilities

  • Working closely with SME portfolio managers, RMs and BMs to push for FX business.
  • Ensure the branches meet the set targets by developing a clear concise and focused sales plan based on existing treasury sales strategy highlighting the activities to be carried out.
  • Strategic Planning for Marketing FX Treasury Products with Branches.
  • Execution of retail/SME sales FX strategy to aim at growing market share and revenue targets.
  • Co-ordination of FX training and support on forex to all Branches.
  • Handle day –to- day treasury related queries from branches/clients
  • Manage, coach and develop a high-performance sales team to meet set deliverables.
  • Engagement with Branches and customers daily on current market trends.
  • Increase number of clients.
  • Reactivation of client accounts.

Key Relationships

Customers of this Position:

  • All Departments in the Bank
  • All the Branch Heads, FX Champions at the branches

Knowledge; Skills and Experience required for this Role

  • Bachelor’s degree in Business Studies.
  • Minimum of (2) years of experience.
  • Proficiency in Microsoft Office Suite.
  • ACI Certification.

Competencies required for this Role

  • Dynamic, analytical and self-driven individual with the ability to work under pressure.
  • A passion for performance, team play and achievement in a competitive and dynamic environment
  • Hardworking, strategically minded individual with excellent communication, analytical and interpersonal skills.
  • Ability to interact well with all levels of management and staff
  • The candidate must have excellent leadership, organizational, and planning skills
  • The person should have the ability to identify a customer need or problem and offering suggestions that will effectively solve the problem within the shortest time possible.
  • Aids in the arbitration of branch-forex related issues with the respective Branch Managers/ABMs.

Accountability

Delegated Authority

Check how your CV aligns with this job

Method of Application

Interested and qualified? Go to SBM Bank on www.sbmbank.co.ke to apply

Comments

Post a Comment

Popular posts from this blog

Customer Support Representative at BasiGo

BasiGo is an e-mobility start-up looking to revolutionize the public transportation sector by providing public transport bus owners with a cost-effective electric alternative to diesel. Headquartered in Nairobi, Kenya, our team is strategically composed of seasoned entrepreneurs who have spent over a decade working and innovating within electric vehicle t...   Customer Support Representative Job Type Full Time Qualification BA/BSc/HND , Diploma Experience Location Nairobi Job Field Customer Care  About the role:  We are looking for Customer Support Representatives (CSR) to assist our customers with technical problems when using our products and services. You will be the primary point of contact for our customers and coordinate with all BasiGo departments to ensure that issues are resolved within SLA and customers are communicated promptly.  To be successful in this role, you should be an excellent communicator who easily gains client trust. You should ...
Read more

Operations Associate at Kopo Kopo Inc

Kopo Kopo was launched in 2012 where we partnered with Safaricom to bring Lipa na M-Pesa Buy Goods service to small and medium businesses throughout Kenya and, today, we serve thousands of businesses from salons to restaurants to office supply stores, to schools. We have since partnered with other aggregator and mobile money partners with the ultimate goal of helping businesses leverage mobile payments. We are grateful for our unusual journey and look forward to helping our merchants in growing and prosper in the years ahead.   Operations Associate Job Type Full Time Qualification BA/BSc/HND Experience Location Nairobi Job Field Customer Care  Salary Range KSh 50,000 - KSh 100,000/month The Job:   The role will combine aspects of customer service and operations duties. Ultimately, you will be responsible for quickly solving problems for businesses that rely on Kopo Kopo’s technology. You will ensure that Kopo Kopo’s information systems are kept up to date, and will engage...
Read more

Stores Clerk at Stratostaff

At Stratostaff we design, implement and manage workforce solutions for large, specialized or routine staff complements giving you the opportunity to focus on your core business.   Stores Clerk Job Type Full Time Qualification Diploma Experience 2 years Location Nairobi Job Field Procurement / Store-keeping / Supply Chain  ROLE PURPOSE   The ideal candidate will bring strong technical knowledge of spare parts, a solid understanding of inventory systems, and the ability to manage multiple stores efficiently. They will manage inventory across all store locations, including receiving and verifying deliveries, organizing and labeling stock, and issuing parts to mechanics and service teams. The role includes conducting regular stock checks, reconciling variances, liaising with suppliers and procurement on replenishment, maintaining accurate ERP records, and preparing inventory reports. The Stores Clerk will also help improve processes to strengthen stock control and operat...
Read more