Service Skills Development Manager - MAI at Buhler Group

The Swiss-based family owned company Bühler is a global, industrial solution provider for processing foods and for manufacturing advanced materials, contributing to food security and high energy efficiency. Around 65% of the worldwide harvested grain is processed on Bühler mills, around 50% of all car taillamps or headlamps are getting metallize...

 

Service Skills Development Manager - MAI

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience8 - 10 years
  • LocationNairobi
  • Job FieldEngineering / Technical 

This is where you'll excel

  • Develop and execute a strategic roadmap for the skill development of Field Service Engineers aligned with business objectives.
  • Identify key areas for improvement and create action plans to address skill gaps.
  • Lead the design and implementation of skill development programs, covering technical competencies, customer service excellence, and industry-specific knowledge.
  • Facilitate mentorship programs and provide ongoing coaching to Field Service Engineers for continuous improvement.
  • Foster a culture of collaboration and knowledge sharing within the team.
  • Establish performance metrics and evaluation mechanisms to assess the effectiveness of skill development initiatives.
  • Collaborate with the HR, Training Managers, Operations and the Business Academies to ensure alignment of skill development initiatives with organizational goals.

These are the skills you'll need

  • Bachelor's degree in Business Administration or Engineering.
  • Minimum 8-10 years of experience in the relevant field.
  • Proven experience in leading skill development programs for field service or technical roles.
  • In-depth knowledge of Buhler technologies and equipment.
  • Strong leadership, communication, and interpersonal skills.
  • Ability to analyse training needs and design targeted skill development programs.

Check how your CV aligns with this job

Method of Application

Interested and qualified? Go to Buhler Group on jobs.buhlergroup.com to apply

Comments

Post a Comment

Popular posts from this blog

Customer Support Representative at BasiGo

BasiGo is an e-mobility start-up looking to revolutionize the public transportation sector by providing public transport bus owners with a cost-effective electric alternative to diesel. Headquartered in Nairobi, Kenya, our team is strategically composed of seasoned entrepreneurs who have spent over a decade working and innovating within electric vehicle t...   Customer Support Representative Job Type Full Time Qualification BA/BSc/HND , Diploma Experience Location Nairobi Job Field Customer Care  About the role:  We are looking for Customer Support Representatives (CSR) to assist our customers with technical problems when using our products and services. You will be the primary point of contact for our customers and coordinate with all BasiGo departments to ensure that issues are resolved within SLA and customers are communicated promptly.  To be successful in this role, you should be an excellent communicator who easily gains client trust. You should ...
Read more

Stores Clerk at Stratostaff

At Stratostaff we design, implement and manage workforce solutions for large, specialized or routine staff complements giving you the opportunity to focus on your core business.   Stores Clerk Job Type Full Time Qualification Diploma Experience 2 years Location Nairobi Job Field Procurement / Store-keeping / Supply Chain  ROLE PURPOSE   The ideal candidate will bring strong technical knowledge of spare parts, a solid understanding of inventory systems, and the ability to manage multiple stores efficiently. They will manage inventory across all store locations, including receiving and verifying deliveries, organizing and labeling stock, and issuing parts to mechanics and service teams. The role includes conducting regular stock checks, reconciling variances, liaising with suppliers and procurement on replenishment, maintaining accurate ERP records, and preparing inventory reports. The Stores Clerk will also help improve processes to strengthen stock control and operat...
Read more

Direct Sales Representative - Coast Region at KCB Bank Kenya

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...   Direct Sales Representative - Coast Region Job Type Full Time Qualification BA/BSc/HND Experience 2 years Location Nairobi Job Field Sales / Marketing / Retail / Business Development  KEY RESPONSIBILITIES Sourcing prospective customer leads from various sources, such as referrals, cross-selling opportunities, sales activations organized by the bank, or sales leads provided by the bank.     Explaining the features of the products to prospective customers in line with product features and Treating Customers Fairly Guidelines provided by the bank.     Guiding customers on how to fill in applications f...
Read more