Direct Sales Representative – Retail Shop at Instarect Limited

One-stop shop for security solutions - Electric fences solutions. Razor wire, Clearguard mesh. Gates fabrication & automation, Shade fabrics netting

 

Direct Sales Representative – Retail Shop

  • Job TypeFull Time , Onsite
  • QualificationDiploma
  • Experience2 - 3 years
  • LocationNairobi
  • Job FieldSales / Marketing / Retail / Business Development 
  • Salary RangeKSh 30,000 - KSh 50,000/month

JOB DESCRIPTION

Location: Nairobi CBD Retail Shop
Department: Sales 
Reports To: General Manager

ROLE PURPOSE

To deliver retail sales at the Nairobi CBD shop through disciplined customer service, accurate invoicing and receipt issuance, strict stock control, and maintenance of a clean and orderly retail environment. The role requires absolute integrity, as it involves handling company stock, and official company records and payments.

KEY DUTIES & RESPONSIBILITIES

1. Sales & Customer Service

  • Serve walk-in customers professionally and courteously.
  • Identify customer requirements and recommend appropriate Instarect products.
  • Prepare quotations, close sales, and support repeat business.

2. Sales Documentation & Cash Handling

  • Prepare accurate invoices for every sale.
  • Issue official receipts for all payments without exception, in compliance with company controls.
  • Ensure no goods leave the shop without full payment and proper documentation,Credit terms can only be authorized by the Management.
  • Confirm stock availability before committing to any sale.

3. Shop Cleanliness & Order

  • Maintain the shop in a clean, orderly, and presentable condition at all times, including shelves, counters, and customer areas.

4. Integrity, Discipline & Compliance

  • Perform duties with honesty, integrity, and accountability as required under company policy.
  • Safeguard company cash, stock, equipment, and records.
  • Immediately report theft, fraud, attempted fraud, stock loss, or any unethical conduct.
  • Comply with Instarect Limited policies, lawful instructions, and disciplinary procedures in accordance with the Employment Act, 2007.

5. Reporting

  • Prepare and submit daily sales, cash, and handover reports accurately and on time.
  • Escalate operational issues or customer complaints promptly.

WORKING HOURS & SCHEDULE 

  • The shop operates Monday to Saturday, in line with Nairobi CBD trading hours.
  • Saturday work is mandatory and forms part of the normal working week.

Normal Working Hours:

  • Monday – Friday: 8:00 a.m. – 6:00 p.m.
  • Saturday: 8:00 a.m. – 4:00 p.m.
  • The employee shall be required to report in good time to facilitate opening and closing of the shop.

QUALIFICATIONS & EXPERIENCE (MANDATORY REQUIREMENTS)

  • Certificate or Diploma in Sales, Marketing, Business Administration, or a related field.
  • Minimum of 2–3 years’ proven experience in retail sales (mandatory) with a Valid Good Conduct Certificate 
  • Mandatory sales experience in hardware, construction, electrical, or security products.
  • Applicants who do not meet this experience requirement shall not be successful.

COMPETENCIES & SKILLS

  • Strong customer service and communication skills.
  • High level of accuracy in invoicing, receipt issuance, and cash handling.
  • Ability to work under pressure in a busy CBD retail environment.
  • Reliable, disciplined, and trustworthy.
  • Availability and willingness to work weekends is mandatory.

PERFORMANCE & CONDUCT STANDARDS

Performance and conduct shall be assessed based on:

  • Sales target achievement.
  • Accuracy of documentation.
  • Present-ability 
  • Shop cleanliness and order.
  • Compliance with company procedures and integrity standards.
  • Adherence to lawful instructions and disciplinary procedures under the Employment Act, 2007.

Check how your CV aligns with this job

Method of Application

Interested and qualified candidates should apply using the Apply Now button below.

Comments

Post a Comment

Popular posts from this blog

Customer Support Representative at BasiGo

BasiGo is an e-mobility start-up looking to revolutionize the public transportation sector by providing public transport bus owners with a cost-effective electric alternative to diesel. Headquartered in Nairobi, Kenya, our team is strategically composed of seasoned entrepreneurs who have spent over a decade working and innovating within electric vehicle t...   Customer Support Representative Job Type Full Time Qualification BA/BSc/HND , Diploma Experience Location Nairobi Job Field Customer Care  About the role:  We are looking for Customer Support Representatives (CSR) to assist our customers with technical problems when using our products and services. You will be the primary point of contact for our customers and coordinate with all BasiGo departments to ensure that issues are resolved within SLA and customers are communicated promptly.  To be successful in this role, you should be an excellent communicator who easily gains client trust. You should ...
Read more

Direct Sales Representative - Coast Region at KCB Bank Kenya

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...   Direct Sales Representative - Coast Region Job Type Full Time Qualification BA/BSc/HND Experience 2 years Location Nairobi Job Field Sales / Marketing / Retail / Business Development  KEY RESPONSIBILITIES Sourcing prospective customer leads from various sources, such as referrals, cross-selling opportunities, sales activations organized by the bank, or sales leads provided by the bank.     Explaining the features of the products to prospective customers in line with product features and Treating Customers Fairly Guidelines provided by the bank.     Guiding customers on how to fill in applications f...
Read more

Regional HR Administrator at a Multinational Organization

Regional HR Administrator Job Type Full Time , Onsite Qualification BA/BSc/HND Experience 3 - 5 years Location Nairobi Job Field Human Resources / HR  Salary Range KSh 100,000 - KSh 150,000/month Job Summary:  The Regional HR Administrator will support and coordinate HR operations across assigned regions, ensuring efficient delivery of HR services in recruitment, onboarding, payroll administration, employee relations, performance management, and compliance. This role plays a critical part in maintaining accurate HR records, supporting managers and employees, and ensuring alignment with company policies and local labor laws.  Key Responsibilities  HR Operations & Administration   Support end-to-end HR processes across the region, including recruitment, onboarding, confirmation, and exits.  Maintain accurate and up-to-date employee records and HR documentation.  Coordinate payroll inputs, benefits administration, and statutory compliance wi...
Read more