Head of People & Culture at Numida Technologies (K) Limited

Traditionally overlooked and underserved micro and small businesses (MSBs) in emerging markets deserve to have great technology built to serve their needs. Numida is the first and largest mobile platform in Africa, focused on offering digital, convenient, and responsible financial services specifically to semiformal African MSBs. Although we’ve started wit...

 

Head of People & Culture

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience8 years
  • LocationNairobi
  • Job FieldHuman Resources / HR 

Your Responsibilities

Organisational Design & Operating Model

  • Design and continuously evolve Numida’s org structure to support ambitious and fast growth, product expansion, and geographic scale
  • Define roles, spans of control, decision rights, and accountability across teams
  • Lead workforce planning in partnership with Finance and functional leaders
  • Support reorganisations and change management with clarity and care

Culture & Change

  • Translate Numida’s values into observable leadership behaviors and role model our way of working and expectations for leaders
  • Act as a steward of culture during growth, reorganisation, and change
  • Maintain employee engagement and trust through transparency and fairness

Leadership Enablement & Manager Effectiveness

  • Build and roll out a practical manager framework (expectations, rhythms, feedback, performance)
  • Coach senior leaders and people managers
  • Design leadership development interventions that are lightweight but effective

Performance, Talent & Succession

  • Design performance management systems that reinforce accountability and outcomes
  • Build clear career paths and progression frameworks that retain high performers and provide visibility of growth paths across the organization
  • Lead succession planning for critical roles
  • Ensure underperformance is addressed early and fairly

Scalable People Foundations

  • Build simple, robust HR systems, policies, and processes that scale across countries
  • Ensure compliance with labor laws and governance requirements across our geographies
  • Establish reliable people data and dashboards to support decision-making and insights that build trust in the people function
  • Partner with Finance on headcount planning, compensation frameworks, and cost discipline to remove operational frictions

Skills & Qualifications

  • 8+ years in leadership roles in scaling organizations; People / HR leadership is a plus
  • Demonstrated experience in org design, leadership development, and systems building.
  • Comfortable operating at both strategic and execution levels.
  • Strong business acumen; able to connect people decisions to financial and operational outcomes.
  • Can thoughtfully apply AI to people systems, manager enablement, and decision-making to support scale and efficiency (without over-engineering or losing the human element).
  • Deep understanding of East African labor contexts is a strong advantage.
  • Self-confidence, integrity, high energy, empathy and a sense of humor to navigate diverse cultural contexts.

Check how your CV aligns with this job

Method of Application

Interested and qualified? Go to Numida Technologies (K) Limited on docs.google.com to apply

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