Operations Support Officer at Demulla

Demulla, established in 2017, is a leading micro-lending institution providing innovative financial solutions to micro and small businesses. We leverage a deep understanding of consumer behavior and the unique needs of micro-enterprises, alongside a highly skilled team with extensive experience, to deliver tech-driven financial services. Our approach ensu...

 

Operations Support Officer

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience
  • LocationNairobi
  • Job FieldAdministration / Secretarial 

KEY REPSONSIBILITIES

  • Analyze daily, weekly & monthly operations reports
  • Track KPIs & SLAs, identify gaps, and flag risks
  • Follow up on action items, emails, and operational commitments
  • Support timely execution and task closure across teams

REQUIREMENTS & SKILLS

  • Strong data analysis and reporting skills
  • High attention to detail with strong follow-through
  • Excellent communication & coordination skills
  • Good understanding of operations metrics & internal controls

Check how your CV aligns with this job

Method of Application

Apply  Now; recruitment@demulla.co.ke

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