Pastry Chef at Fairmont Hotels & Resorts

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.

 

Pastry Chef

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience5 years
  • LocationNairobi
  • Job FieldCatering / Confectionery 

Key Responsibilities

  • Supervise the daily production of all pastry and bakery items for restaurants, banquets and catered events, ensuring quality, consistency, and timely service.
  • Control food and labour costs through proper planning, portion control, and efficient scheduling.
  • Ensure preparation, plating and presentation standards are maintained at all times.
  • Ensure the correct quantity of food is prepared to minimize waste while meeting operational needs.
  • Enforce strict adherence to food safety, hygiene and sanitation standards in line with company, legal and HACCP requirements.
  • Supervise, schedule, train, coach, develop and motivate pastry kitchen colleagues, fostering teamwork and high performance.
  • Conduct on-the-job training and continuous skills development for all pastry staff.
  • Participate in recruitment, onboarding and training of new Pastry commis.
  • Analyze banquet event orders and coordinate with the catering and kitchen teams to ensure all functions meet or exceed guest expectations.
  • Liaise daily with others Chefs and other departments to ensure smooth operations, open communication and prompt response to guest feedback.
  • Assist in menu planning and creation, introducing new dessert, pastry and bread products to drive guest satisfaction and business growth.
  • Monitor and ensure completion of all required grooming checks, spot checks and temperature control records.
  • Oversee the maintenance and cleanliness of pastry kitchens, equipment and storage areas to ensure a safe and healthy working environment.
  • Balance operational, administrative and colleague needs, ensuring compliance with policies and procedures.
  • Consistently deliver professional, friendly and proactive service to guests while supporting fellow colleagues.

Qualifications

  • Degree in Pastry Arts, Culinary Arts or a related field.
  • Minimum of 5 years’ experience in a similar role within a luxury hotel or high-end hospitality environment.
  • Strong knowledge of pastry, bakery and dessert production, including modern techniques and presentation.
  • Proven leadership and people management skills.
  • Sound knowledge of food safety, hygiene and cost control.
  • Excellent communication, planning and organizational skills.
  • Demonstrate service attributes in accordance with industry expectations and hotel standards.
  • Creativity and innovation in pastry and dessert development
  • Strong attention to detail and quality
  • Cost awareness and budget management
  • Team leadership and training capability
  • Guest-focused and service-oriented mindset. 

Check how your CV aligns with this job

Method of Application

Interested and qualified? Go to Fairmont Hotels & Resorts on careers.accor.com to apply

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