Product Trainer (Countrywide) at Mogo Finance

We offer top-notch, long term Car financing in Nairobi and Mombasa to our prospective customers, which is up to 80% of any car's value. With MOGO’s efficient mode of services, you get to drive your dream car in a very short period of time at a very convenient interest rate.

We have more than 6 years’ experience providing fin...

 

Product Trainer (Countrywide)

  • Job TypeContract
  • QualificationBA/BSc/HND
  • Experience
  • LocationNairobi
  • Job FieldEducation / Teaching 

What you will do:

Key Responsibilities:

  • Develop and deliver comprehensive training programs for new employees, focusing on Mogo’s products, loan processes, and CRM systems.
  • Train agents and dealers on using Mogo’s mobile app and other relevant software, ensuring they can effectively engage with customers and manage loan applications.
  • Create training materials, including presentations, manuals, and documentation.
  • Evaluate the effectiveness of training programs and continuously improve based on feedback.
  • Work closely with the Area Sales Manager and other leaders to identify training needs and adjust programs accordingly.
  • Monitor employee performance and provide coaching to ensure proficiency in using Mogo's systems and processes.
  • Assist in the development of onboarding processes for agents, dealers, and other team members.

What you will need:

Qualifications:

  • Proven experience as a trainer, preferably in sales or finance.
  • Experience in training people on using apps or software is a must.
  • Strong communication, presentation, and organizational skills.
  • Ability to create effective training materials and courses.
  • Familiarity with mobile apps and CRM systems used in device financing.
  • Fluency in English and Swahili.

Check how your CV aligns with this job

Method of Application

Interested and qualified? Go to Mogo Finance on talent.sage.hr to apply

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