Receptionist at Mediforte Hospital

Mediforte Hospital is a Medical facility whose purpose is to provide ‘Access to quality healthcare for all who need it, regardless of their economic status because we believe that a healthy population is a prosperous one. Mediforte is unit of Meditest Group, which is a Nairobi based healthcare provider. It has 3 branches in Nairobi with its main branch in ...

 

Receptionist

  • Job TypeFull Time
  • QualificationDiploma
  • Experience2 years
  • LocationNairobi
  • Job FieldAdministration / Secretarial 

Key Responsibilities:

  • Welcoming and assisting patients with Registration, completing necessary forms and documentation, as well as ensuring that all information acquired is accurate and current.
  • Excellent knowledge in dealing with SMART, MAKL, SHA, and SLADE portals.
  • Great understanding of full hospital front desk operations as well as billing
  • Ensure client satisfaction through quality of service,
  • communication, feedback, escalation and caring attitude, and demonstrate follow-up.
  • Maintain patient privacy and confidentiality at all times.

REQUIREMENTS:

  • Diploma in Front Office/Business Administration/ Health Records, or its equivalent.
  • 2+ years' experience in a similar role, preferably in a Hospital set-up
  • Well-groomed, courteous, and professional demeanor
  • Strong interpersonal skills, team playing abilities, and communication skills.
  • Highly responsive, ethical and responsible

Check how your CV aligns with this job

Method of Application

Interested Candidates should send their C.V to: hrhead@medifortehospital.com

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