Receptionist at Sai Raj Limited

We are one of Kenya’s leading Fibreglass moulders, Commercial Vehicle body manufacturers and vehicle Conversion specialists, offering the largest, most diverse range of products available in the market today. Our designers work with you during the development of each product to discuss the range of features available to you.

 

Receptionist

  • Job TypeFull Time
  • QualificationDiploma
  • Experience2 - 6 years
  • LocationNairobi
  • Job FieldAdministration / Secretarial 
  • Ensuring the showroom is neat and tidy including well arranged items on the slat walls.
  • Electricity conservation- switching on and off computers and machines when and when not in use
  • Ensure Adequate refreshments items (Glasses and water are readily available at the reception).
  • Operation of reception Television display at the showroom area.
  • To ensure there is adequate reading literature (brochures & profiles) neatly arranged on the reception table/stands.
  • Ensuring that all staff radios are working properly.
  • Familiarize with extension numbers of company staffs.
  • Recording all telesales/on reception book and in excel sheet format/CRM
  • Directing all telephone inquiries to the right departments (sales, finance, accounts, and administration).
  • Ensuring guards’ extension is working correctly.
  • Ability to do Photocopying, scanning, and laminating of documents.
  • Verification and submission of documents received to attention persons and recording in the register.
  • Casuals’ management-Recording casuals names, retaining their Id’s and issuing of workshop passes.
  • Visitors management- Recording all visitors going into the workshop and ensuring proper authorization process
  • Submission of Reception book to the office on a daily basis.
  • Recording complaints/anomalies encountered in the day and managing customer satisfactorily and gathering customer feedback.
  • Ensuring the Visitors helmets, reflectors  are cleaning and maintained properly .
  • Not limited to the above job roles/ duties and deliverables any other tasks handed out by the management

Check how your CV aligns with this job

Method of Application

Interested and qualified candidates should forward their CV to: doreen@sairaj.com using the position as subject of email.

Comments

Post a Comment

Popular posts from this blog

Customer Support Representative at BasiGo

BasiGo is an e-mobility start-up looking to revolutionize the public transportation sector by providing public transport bus owners with a cost-effective electric alternative to diesel. Headquartered in Nairobi, Kenya, our team is strategically composed of seasoned entrepreneurs who have spent over a decade working and innovating within electric vehicle t...   Customer Support Representative Job Type Full Time Qualification BA/BSc/HND , Diploma Experience Location Nairobi Job Field Customer Care  About the role:  We are looking for Customer Support Representatives (CSR) to assist our customers with technical problems when using our products and services. You will be the primary point of contact for our customers and coordinate with all BasiGo departments to ensure that issues are resolved within SLA and customers are communicated promptly.  To be successful in this role, you should be an excellent communicator who easily gains client trust. You should ...
Read more

Direct Sales Representative - Coast Region at KCB Bank Kenya

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...   Direct Sales Representative - Coast Region Job Type Full Time Qualification BA/BSc/HND Experience 2 years Location Nairobi Job Field Sales / Marketing / Retail / Business Development  KEY RESPONSIBILITIES Sourcing prospective customer leads from various sources, such as referrals, cross-selling opportunities, sales activations organized by the bank, or sales leads provided by the bank.     Explaining the features of the products to prospective customers in line with product features and Treating Customers Fairly Guidelines provided by the bank.     Guiding customers on how to fill in applications f...
Read more

Operations Customer Expert (Customer Service Representative) at Teleperformance Kenya

TP is a trusted partner to many of the world’s leading brands because our advanced business solutions help them deliver truly integrated, human-centric experiences while optimizing business processes and performance.   Operations Customer Expert (Customer Service Representative) Job Type Full Time , Onsite Qualification BA/BSc/HND , Diploma Experience 1 year Location Nairobi Job Field Customer Care  Responsibilities Maintaining a positive, friendly, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries via phone and through emails and chats. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out to enable you respond to customer inquiries efficiently. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the ...
Read more