Receptionist at Sanel Hospital

At Sanel Hospital, we have a virtuoso team of medics in all departments with the best skill-set. Trusted Doctors Offering a range of departments and services. The Sanel hospital is located at Jempark Mlolongo, on the slip road off Mombasa Road. We have both Outpatient and Inpatient services as well as a fully equipped laboratory and a fully stocked pharmacy....

 

Receptionist

  • Job TypeFull Time
  • QualificationBA/BSc/HND , Diploma
  • Experience2 years
  • LocationNairobi
  • Job FieldAdministration / Secretarial 

Key Responsibilities

  • Receive, register, and guide patients and visitors in a professional and courteous manner.
  • Manage patient appointments, admissions, and discharge processes.
  • Handle patient billing, invoicing, and payment processing accurately.
  • Process and verify SHA and private insurance documentation, approvals, and claims.
  • Maintain accurate patient records and update hospital information systems.
  • Respond to telephone calls, emails, and general inquiries promptly.
  • Coordinate effectively with clinical and administrative departments to ensure smooth patient flow.
  • Ensure confidentiality of patient information at all times.

Qualifications

  • Diploma or Degree in Business Administration, Front Office Management, or a related field.
  • Minimum of 2 years’ experience as a receptionist in a hospital or healthcare facility.
  • Proven knowledge of SHA and private insurance operations.
  • Strong communication, customer service, and interpersonal skills.
  • Computer literate with experience in hospital management systems.
  • Ability to work under pressure and handle multiple tasks efficiently.

Check how your CV aligns with this job

Method of Application

Interested and qualified candidates should forward their CV to: careers@sanelhospital.co.ke using the position as subject of email.

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