Senior Officer, Payment, Trade & TBO at SBM Bank

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients. Following approval by the Central Bank of Kenya, the bank started its operations in Kenya in May 2017 and currently h...

 

Senior Officer, Payment, Trade & TBO

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience
  • LocationNairobi
  • Job FieldBanking 

Job Purpose:

Ensure timely processing of   Payments, Trade & TBO transactions in line with current policies and procedure.

Key Responsibilities:

Financial:

  • Enhance the bank’s revenue targets by ensuring 100% revenue collection for all treasury products.
  • Ensure complete and accurate processing of all payment, trade & TBO finance transactions and collection of commissions thereof.
  • Eliminate financial losses emanating from processing fraudulent transactions.

Customer Perspective:

  • Provide a high quality of service to all clients within agreed SLAs.
  • Resolve customer complaints within TAT.
  • Ensure high quality of communication to internal and external clients, both verbal and written.
  • Take ownership when dealing with queries, offer suggestions and conclude constructively by investigating and resolving whilst protecting the bank’s reputation.
  • No exceptions and incidents with respect to adherence to the service charter regarding customer satisfaction

Operational Excellence:

  • Confirm, monitor contract settlements and reconcile entries to confirm receipts and payments.
  • Conduct Nostro accounts reconciliation
  • Ensure complete and accurate processing of all payments, trade & TBO contracts and related transactions in the swift and core banking system.
  • Ensure opening and closing FX rates maintenance
  • Prepare and submit regulatory reports on time
  • Ensure all title documents are handled as per bank procedure and held under dual control.
  • Ensure that all due diligent checks have been conducted with regard to compliance.
  • Deal confirmation matching.
  • Prepare audit reports for counterparties
  • Co-ordinate with other departments to ensure smooth and timely execution of client instructions.
  • Query resolution and analysis

Risk and Control

  • Custody of payments, trade & TBO contracts – Responsible for ensuring safekeeping of treasury trade documents within the department.
  • Ensure minimal errors by ensuring accuracy in Payment, trade & TBO deals capturing in swift and core banking system.
  • Ensure departmental compliance to both local and external regulatory requirements e.g. Anti-Money Laundering, US sanctions, CBK guidelines.
  • Ensure that monthly reconciliation schedules and risk attestations are carried out and submitted.

Key Relationships

Direct Reports to this Position

  • Payment, trade & TBO Officers

Customers of this Position

  • Treasury, Correspondent Banking, Finance, Credit, all branches.

Knowledge; Skills and Experience required for this Role

  • Proficiency in computer packages e.g. MS Word and Excel
  • Accuracy
  • Attention to details
  • Ability to work under pressure
  • Ability to meet specified deadlines to contribute to attaining organizational goals.
  • Business graduate from an accredited University
  • Excellent Communication skills
  • Working experience in banking and operations, experience in working in payments, trade and TBO being added advantage.
  • Professional qualifications – Specialist training e.g. ACI Operations, Trade CDCS, CSDG etc. an added advantage
  • Excellent interpersonal skills

Competencies required for this Role

  • Team spirited
  • Eager to learn, coach and mentor
  • Pro-active

Problem Solving

  • Analytical
  • Self-Driven
  • Professionalism
  • Innovation

Accountability

  • Delegated Authority: Custody of payments, trade & TBO documents

Check how your CV aligns with this job

Method of Application

Interested and qualified? Go to SBM Bank on www.sbmbank.co.ke to apply

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