Senior Receptionist at Mogo Finance

We offer top-notch, long term Car financing in Nairobi and Mombasa to our prospective customers, which is up to 80% of any car's value. With MOGO’s efficient mode of services, you get to drive your dream car in a very short period of time at a very convenient interest rate.

We have more than 6 years’ experience providing fin...

 

Senior Receptionist

  • Job TypeFull Time
  • QualificationMBA/MSc/MA
  • Experience5 - 7 years
  • LocationNairobi
  • Job FieldAdministration / Secretarial 

The Senior Receptionist will oversee the daily operations of a dynamic and high-performing office environment. This individual will manage front-of-house services, coordinate administrative teams, and ensure an exceptional standard of professionalism in all client and internal interactions. The ideal candidate is a polished and proactive professional who takes ownership of office efficiency, leads by example, and understands the importance of first impressions in a fast-paced financial services setting.

Key Responsibilities

  • Front Office & Reception Management
  • Supervise and develop a team of receptionists and cleaners, ensuring consistent service excellence and adherence to company standards.
  • Manage the reception area to maintain a welcoming, professional atmosphere for visitors and clients.
  • Oversee scheduling, visitor management, and meeting room coordination.
  • Ensure smooth handling of correspondence, and courier services.
  • Office Administration & Facilities
  • Coordinate day-to-day office operations, including vendor management, maintenance, and supplies procurement.
  • Uphold high standards of office presentation aligned with corporate branding and culture.
  • Manage office space planning, workstation assignments, and seating arrangements.
  • Collaborate with Finance, HR, Legal and IT departments to ensure seamless support for staff and operations.
  • Support office health, safety, and compliance processes.
  • Team & Stakeholder Coordination
  • Build and maintain relationships with vendors, service providers.
  • Serve as internal liaison for staff inquiries related to office logistics and administrative procedures.
  • Organize internal events, client meetings, and company functions, ensuring each is executed efficiently and elegantly.
  • Management & Reporting
  • Oversee administrative budgets and assist in cost optimization initiatives.
  • Prepare periodic reports on office expenditures, maintenance schedules, and administrative projects.
  • Implement and monitor key performance indicators (KPIs) for reception and administrative efficiency.

What you will need:

Skills & Competencies:

  • Master’s degree in Business Administration, Hospitality, or a related field.
  • Minimum 5–7 years of experience in office management or senior receptionist roles—preferably in banking, finance, legal or corporate services.
  • Proven supervisory experience leading administrative or reception teams.
  • Strong network and relationships within the finance or professional services sectors.
  • Exceptional communication, organizational, and interpersonal skills.
  • Proficiency in MS Office Suite, scheduling tools, and modern office management systems.
  • Discretion, professionalism, and a customer-first mindset are essential.
  • Leadership and team management
  • Professional presentation and demeanor
  • Problem-solving and decision-making
  • Attention to detail and follow-through

Check how your CV aligns with this job

Method of Application

Interested and qualified? Go to Mogo Finance on talent.sage.hr to apply

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