Team Leader at Reeds Africa Consult

Reeds Africa consult (RAC) offers a broad scale of Human resource services designed to provide professional supports for the growing needs of today’s corporate organizations. Our services includes the entire employee life cycle in an organization from the point of recruitment, training and development, policy development, compliance audits, provision of H...

 

Team Leader

  • Job TypeFull Time
  • QualificationBA/BSc/HND , Diploma
  • Experience2 years
  • LocationMombasa
  • Job FieldData, Business Analysis and AI  , ICT / Computer 

KEY RESPONSIBILITIES

  • Lead a team of 5 DCOs in daily data collection activities
  • Ensure team achieves daily target of 400 records (80 per DCO)
  • Assign specific areas within zones to each DCO for systematic coverage
  • Conduct first-level quality checks on team submissions before upload
  • Provide on-the-spot training and guidance to DCOs
  • Manage team equipment (smartphones, power banks, supplies)
  • Report team progress to Zone Supervisor every 2 hours
  • Resolve minor field issues and escalate complex problems
  • Ensure team maintains professional conduct with business owners
  • Participate actively in data collection (lead by example)

QUALIFICATIONS & EXPERIENCE

  • Certificate or Diploma in any field
  • Minimum 2 years of experience in field data collection or surveys
  • Previous team leadership experience (formal or informal)
  • Good knowledge of Mombasa County geography
  • Proficiency with smartphones and mobile applications
  • Fluent in English and Swahili

Check how your CV aligns with this job

Method of Application

Interested and qualified? Go to Reeds Africa Consult on xorahr.com to apply

Comments

Post a Comment

Popular posts from this blog

Customer Support Representative at BasiGo

BasiGo is an e-mobility start-up looking to revolutionize the public transportation sector by providing public transport bus owners with a cost-effective electric alternative to diesel. Headquartered in Nairobi, Kenya, our team is strategically composed of seasoned entrepreneurs who have spent over a decade working and innovating within electric vehicle t...   Customer Support Representative Job Type Full Time Qualification BA/BSc/HND , Diploma Experience Location Nairobi Job Field Customer Care  About the role:  We are looking for Customer Support Representatives (CSR) to assist our customers with technical problems when using our products and services. You will be the primary point of contact for our customers and coordinate with all BasiGo departments to ensure that issues are resolved within SLA and customers are communicated promptly.  To be successful in this role, you should be an excellent communicator who easily gains client trust. You should ...
Read more

Direct Sales Representative - Coast Region at KCB Bank Kenya

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...   Direct Sales Representative - Coast Region Job Type Full Time Qualification BA/BSc/HND Experience 2 years Location Nairobi Job Field Sales / Marketing / Retail / Business Development  KEY RESPONSIBILITIES Sourcing prospective customer leads from various sources, such as referrals, cross-selling opportunities, sales activations organized by the bank, or sales leads provided by the bank.     Explaining the features of the products to prospective customers in line with product features and Treating Customers Fairly Guidelines provided by the bank.     Guiding customers on how to fill in applications f...
Read more

Operations Customer Expert (Customer Service Representative) at Teleperformance Kenya

TP is a trusted partner to many of the world’s leading brands because our advanced business solutions help them deliver truly integrated, human-centric experiences while optimizing business processes and performance.   Operations Customer Expert (Customer Service Representative) Job Type Full Time , Onsite Qualification BA/BSc/HND , Diploma Experience 1 year Location Nairobi Job Field Customer Care  Responsibilities Maintaining a positive, friendly, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries via phone and through emails and chats. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out to enable you respond to customer inquiries efficiently. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the ...
Read more