Direct Sales Executive (Home Broadband)- Mombasa at Sheer Logic

Sheer Logic Management Consultants (SLMC) was incorporated in 1997 as a limited liability company whose overall aim is to provide Human Resource consultancy and training services to a diverse set of industries and economic sectors; both private and public. Our Mission Improve the operational effectiveness of our client, by developing solutions that bui...

 

Direct Sales Executive (Home Broadband)- Mombasa

  • Job TypeFull Time
  • QualificationBA/BSc/HND , Diploma
  • Experience1 year
  • LocationMombasa
  • Job FieldSales / Marketing / Retail / Business Development 

Responsibilities

  • Ensure compliance to Customer acquisition and onboarding processes i.e. KYC and customer education on top up
  • Collaborates with Line Manager to develop, execute and monitor sales initiatives in assigned area
  • Track adherence to SLAs on acquisition and onboarding
  • Recovery of devices from noncompliant customers.
  • Provide first level support with on ground trouble shooting and resolution of customer issues
  • Escalation of customer issues that cannot be resolved at first level
  • Escalation of network issues
  • Daily collation of target achievement
  • Track and Analysis monthly trends within assigned markets
  • Prepare dashboards for weekly reviews
  • Preparation of ad-hoc reports as and when required
  • Monitor and report competitor activities
  • Provide customer insights, identifies and suggests products, or services that will meet their needs
  • Plan and execute on ground marketing initiatives i.e. road shows, estate storms, mall activations

Qualifications

  • Graduate degree or Diploma of Business Administration or any equivalent qualification.
  • Understanding of telecom/ fixed wireless trends is an added advantage
  • 1+ years outdoor sales experience preferably in the telecom industry but not mandatory.
  • Commercial acumen- Understanding the competition landscape, devices offered, packages, commission schemes etc.
  • Tech savvy – Needs to understand solutions across both 5G and Fixed Wireless Services.
  • Resilience and ability to deliver against stretch targets
  • Strong entrepreneurial spirit

Check how your CV aligns with this job

Method of Application

Send your Cv to talentsourcing@sheerlogicltd.com  by 28th February 2026.

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