M-Pesa Africa: Senior Supply Chain Manager at Safaricom Kenya

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.

 

M-Pesa Africa: Senior Supply Chain Manager

  • Job TypeFull Time
  • QualificationBA/BSc/HND , Diploma , MBA/MSc/MA
  • Experience10 years
  • LocationNairobi
  • Job FieldProcurement / Store-keeping / Supply Chain 

Responsibilities

  • Procurement Strategy & Governance
  • Maintain transparent sourcing processes that enable early risk identification, objective evaluation of supplier proposals, and selection of best-value solutions;
  • Develop and maintain procurement policies, standards, and procedures that support business objectives, promote competitiveness and fairness, and uphold strong corporate governance;
  • Define and execute category strategies that optimize value, improve supply efficiency, reduce process cost, and manage supply risk across all spend categories.
  • Supplier Strategy & Performance Management
  • Establish and maintain a supplier relationship management framework that enables performance measurement, continuous improvement, and joint cost and quality initiatives;
  • Build long-term, win-win supplier partnerships that encourage innovation, resilience, and ethical business practices;
  • Manage supplier performance for both local and imported orders to ensure quality, delivery, and service standards are consistently met.
  • Contract Management & Commercial Excellence
  • Develop and maintain systems, policies, and processes for the efficient development, negotiation, administration, and closure of contracts;
  • Ensure contracts deliver quality outcomes, protect commercial interests, and effectively manage risk.
  • Supply Chain Operations & Logistics
  • Develop and maintain systems and processes covering order fulfillment and third-party logistics operations;
  • Establish freight mode guidelines aligned to service and cost objectives;
  • Manage third-party logistics providers to meet service levels and continuously improve delivery performance.
  • Cost Optimization & Value Creation
  • Lead ongoing identification and implementation of cost-saving and value-creation initiatives across the supply base;
  • Drive spend optimization to improve overall business competitiveness.
  • Risk Management & Business Continuity
  • Develop and maintain formal contingency sourcing plans as part of the business continuity framework;
  • Embed proactive supply risk management within sourcing and supplier management processes.
  • People Leadership & Capability Building
  • Build, develop, and lead a high-performing, engaged supply chain team.
  • Coach and guide team members to achieve strong performance and progress toward their career goals.
  • Group & Market Alignment
  • Align with market SCM heads on M-Pesa in-market spend to maximize group purchasing power and leverage scale benefits.

Qualifications

Core competencies, knowledge and experience:

  • Excellent strategic Sourcing & Category Leadership: Ability to develop and execute category strategies that align to business objectives, optimize total cost of ownership, manage supply risk, and drive long-term value creation.
  • Astute commercial & Financial Acumen: Strong capability to structure, negotiate, and manage complex commercial agreements, evaluate cost drivers, and deliver measurable cost optimization while balancing quality and service.
  • Excellent supplier Relationship & Ecosystem Management: Expertise in building strategic supplier partnerships, establishing performance management frameworks, and driving continuous innovation, and mutual value creation.
  • Supply Chain Operations & Execution Excellence: Ability to design and run efficient, scalable procurement, logistics, and order fulfillment processes that ensure reliability, transparency, and service excellence.
  • Exceptional Risk, Governance & Compliance Leadership: Proven capability to embed governance, ethical sourcing, contract controls, and business continuity planning into all procurement and supply chain activities.
  • Strategic People Leadership & Talent Development: Proven ability to build high-performing teams, coach and develop talent, create engagement, and establish clear performance expectations and career pathways.
  • Excellent Communication & Presentation Skills: Articulate, confident, and able to convey complex ideas clearly to diverse audiences.
  • Leadership & Mentorship: Natural ability to coach, guide, and empower others.
  • High Level of Integrity and Professionalism: Operates with the highest ethical standards.
  • Agile & Adaptable: Thrives in a fast-paced, evolving environment

Education & Professional Experience:

  • Bachelor's degree in Business, Engineering, Commerce, Marketing, Finance, or a related field. An MBA is highly desirable;
  • Graduate Diploma in Supply chain management or similar qualification;
  • At least 10 years of relevant direct experience in procurement and vendor management
  • Experience leveraging ERP capabilities for procurement-related functions and processes.

Check how your CV aligns with this job

Method of Application

Interested and qualified? Go to Safaricom Kenya on egjd.fa.us6.oraclecloud.com to apply

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