Manager, Corporate Communications at National Social Security Fund (NSSF)

The National Social Security Fund is a friendly service organization which exists for the public good. It offers social protection to all Kenyan workers. We provide social security protection to workers in the formal and informal sectors. We register members, receive their contributions, manage funds of the scheme, process and ultimately pay out benefits to ...

 

Manager, Corporate Communications

  • Job TypeFull Time
  • QualificationBA/BSc/HND , MBA/MSc/MA
  • Experience15 years
  • LocationNairobi
  • Job FieldMedia / Advertising / Branding 

The officer will be answerable to the Managing Trustee/CEO.

Duties and Responsibilities

Specific duties and responsibilities at this level will entail:

  • Developing and executing the implementation of a communication policy and strategy that positions the Fund as a market leader in social security, while maximizing impact and delivery of the mission and vision;
  • Overseeing development of communication plans across all media/public relations, digital and social media communications, public affairs and event management (shows and exhibitions);
  • Leading day to day management of the website, old media, digital, and social media pages (new media); 
  • Planning and managing the design, content and production of all communication material for both external and internal use;
  • Providing expert advice and assistance to the senior management team on all internal and external communications ensuring that PR plans and media releases follow best practice and are consistent with the Fund’s values;
  • Providing internal business areas with a comprehensive and professional communication service, to maximize the impact of external communication and engagements;
  • Tracking and measures communication activities while developing reports for management to monitor and evaluate the effectiveness of the communication strategy;
  • Managing crisis, pre-emptive planning and maintaining awareness of the Fund’s risks and threats;
  • Building the Fund’s relationship with the media and press, generating and securing opportunities for the organization to be represented in the media while controlling the narrative; and
  • Developing, building and engaging external relationships with the Fund’s partners, the government and its stakeholders.

Requirements for Appointment

For appointment to this grade, an officer must have:

  • Bachelor’s Degree in any of the following disciplines: Communications, Public Relations, Journalism or related field from a recognized institution;
  • Master’s Degree in any of the following disciplines: Communications, Public Relations, Journalism or related field from a recognized institution;
  • Leadership course from a recognized institution;
  • Membership to an accredited professional body related to Communications, Public Relations or Journalism or other related field, such as the Public Relations Society of Kenya (PRSK), International Association of Business Communicators (IABC);
  • Professional Qualification in any of the following disciplines: Communications, Public Relations, Journalism or related field from a recognized institution;
  • Cumulative service period of fifteen (15) years, three (3) of which must be at the grade of Assistant Manager, Corporate Communication or a comparable position; and
  • Proficiency in computer applications.
     

Check how your CV aligns with this job

Method of Application

APPLICATION GUIDELINES

  • This is an external vacancy announcement; however, serving employees of the Fund who meet the requirements are eligible to apply.
  • Detailed information on the vacancies, including job descriptions and requirements, is available on the Fund’s website: www.nssf.or.ke/careeropportunities
  • Qualified and interested applicants are required to submit the following documents:
    • Application/cover letter
    • Detailed curriculum vitae
    • Certified copies of academic and professional certificates and testimonials
    • Certified copy of National Identity Card
  • Applications should be submitted either by Post Office or hand delivery in a sealed envelope clearly indicating the position applied for.
  • Applicants wishing to apply for more than one position must submit separate applications, each in a separate envelope.
  • Hand-delivered applications should be dropped at: The Managing Trustee’s Office  3rd Floor, Block A – Western Wing  Social Security House, Bishops Road, Nairobi.

All applications should be addressed to:

The Managing Trustee / Chief Executive Officer
National Social Security Fund (NSSF)
P.O. Box 30599 – 00100
Nairobi
Applications must be received on or before Monday, 23rd February, 2026 at 5:00 p.m. (EAT).

  • The Fund is committed to protecting the privacy and security of all personal data provided by applicants. Such data will be processed strictly in accordance with the Data Protection Act, 2019.
  • NSSF is an equal opportunity employer. Persons with disabilities, marginalized groups, and minorities are encouraged to apply.
  • Canvassing in any form shall lead to automatic disqualification.

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