Maua Customer Development Representative at Mars

Everyone has the power to make a difference. And when we’re all working towards the same shared vision, nothing is out of reach. That’s what we believe, and why our 125,000+ Associates around the world are empowered to take action every day towards the world we want tomorrow. Because we know, the world we want tomorrow starts ...

 

Maua Customer Development Representative

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience5 years
  • LocationNairobi
  • Job FieldCustomer Care  , Project Management 

As a Maua Customer Development Representative at Mars Wrigley Kenya, you will play a vital role in empowering underprivileged youth by recruiting and training micro-entrepreneurs in hard-to-reach communities. You will coordinate the development of social, human, and financial capital within a diverse ecosystem of stakeholders, advocate Mars’ Five Principles, and support the growth of entrepreneurial activities that drive sustainable livelihoods.

What are we looking for?

  • Ideally, you’ll have a minimum of 5 years’ experience managing livelihood improvement projects within the private sector or non-governmental organizations, with a passion for economic growth and improving quality of life for underserved populations.
  • You should hold a university degree or equivalent, preferably in Entrepreneurship, Sustainability, or Business Management.
  • Experience in distribution, community outreach, and people management is essential.
  • Strong oral and written communication skills, including working knowledge of Kiswahili, are a must.
  • You’ll be comfortable working in agile, startup-like environments and able to meet the physical demands of driving to remote areas and engaging with underserved populations.

​​​​​​​What would be your key responsibilities?

  • Recruit and retain up lifters, hawkers, and stock points by identifying, training, and supporting entrepreneurs to enhance their sales and business skills.
  • Lead partner recruitment and manage agreements to support entrepreneur growth.
  • Conduct training needs assessments and facilitate capacity-building programs such as the MAUA Academy.
  • Manage local operations by liaising with distributors and sales teams to ensure stock availability and resolve operational issues.
  • Monitor and report on recruitment, training, market developments, and entrepreneur performance.
  • Organize monthly share-out sessions and motivational events for entrepreneurs.
  • Represent Maua Business in local events, forums, and stakeholder meetings.

Check how your CV aligns with this job

Method of Application

Interested and qualified? Go to Mars on careers.mars.com to apply

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