Office Manager at Reeds Africa Consult

Reeds Africa consult (RAC) offers a broad scale of Human resource services designed to provide professional supports for the growing needs of today’s corporate organizations. Our services includes the entire employee life cycle in an organization from the point of recruitment, training and development, policy development, compliance audits, provision of H...

 

Office Manager

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience
  • LocationNairobi
  • Job FieldAdministration / Secretarial 

Job Description

CSF 1: Revenue Generation

  • To generate revenue to meet planned goals and acceptable return.
  • Key Tasks:
  • To effectively sell the products and services of the meeting rooms.
  • To effectively sell parking spaces within Blue violets plaza.
  • To monitor revenue quality and revenue growth and account by stream.
  • To monitor and improve productivity.

CSF 2: Revenue Generation Planning

  • To develop, communicate and monitor achievement of the revenue generation plan.
  • Key Tasks:
  • To develop sales promotion material (sales, marketing and financial).
  • To recognise and prioritise sales promotion activities that will lead to attainment of goals.
  • To review revenue streams and make necessary proposals for improvements.
  • To review results versus plan and take corrective action where necessary.

CSF 3: Revenue Protection

  • To ensure revenue quality maintained.
  • Key Tasks:
  • All revenue due to the company is collected in timely manner.
  • To have daily reconciliations of all receipts and banking.
  • To ensure continuous improvement in profitability per revenue stream.
  • To ensure commercial policies are understood and complied with by staff.

CSF 4: Customer Experience & Facility Management

  • Key Tasks:
  • Ensure meeting rooms are maintained in clean and orderly condition.
  • Ensure meeting rooms equipment is maintained in working condition.
  • Ensure customer experience is maximised.
  • Resolve customer complaints in a timely and effective manner.
  • Maintain a log of complaints/incidences/compliments and requisite corrective action.

CSF 5: Budgeting

  • Formulate / Monitor budgets.
  • Key Tasks:
  • To formulate budget by revenue and cost stream.
  • To formulate capital budget requirements.
  • To review budgetary performance and prepare requisite comparative reports to the Directors.
  • To propose corrective measures on budget variance.

Job Requirements

  • Bachelor’s degree in Business Administration, Marketing, Management or a related field.
  • Proven experience in office management, sales, revenue generation or commercial operations.
  • Strong financial management and budgeting skills.
  • Experience in people management and team leadership.
  • Strong sales, negotiation and customer service skills.
  • Good analytical and reporting skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in MS Office and relevant business management systems.

Check how your CV aligns with this job

Method of Application

Interested and qualified? Go to Reeds Africa Consult on xorahr.com to apply

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