Officer, Project Management Office at Trade Mark East Africa

TradeMark (Trade and Markets) East Africa is an aid-for-trade organisation that was established in 2010, with the aim of growing prosperity in East Africa through increased trade. TMEA operates on a not-for-profit basis and is funded by the development agencies of the following countries: Belgium, Canada, Denmark, European Union, Finland, Ireland, Netherland...

 

Officer, Project Management Office

  • Job TypeFull Time
  • QualificationMBA/MSc/MA
  • Experience3 - 5 years
  • LocationNairobi
  • Job FieldAdministration / Secretarial  , Project Management 

Job Summary

The Officer, Project Management Office (PMO) supports the effective delivery of TMA’s country and regional Programmes by strengthening project planning, mobilisation, performance monitoring, and quality assurance across the project cycle. The role sits within the Programme Delivery Department (PDD) and works closely with Programme Implementation Teams and corporate functions to ensure Programmes are implemented in line with TMA’s Project Cycle Management (PCM) guidelines, internal controls, and donor requirements. The role also supports project governance processes, cross-programme coordination, stakeholder engagement, and reporting to management and donors, while contributing to continuous improvement of PMO tools, processes, and ways of working.

Roles and responsibilities

Programme and Project Management

  • Supports the alignment of project deliverables with overarching Programme strategies, ensuring coherence with TMA’s objectives, Theory of Change, and donor commitments.
  • Conducts regular project health checks and implementation reviews to assess compliance with TMA’s Project Cycle Management (PCM) guidelines, internal controls, and donor requirements, and flags issues for corrective action or escalation.
  • Supports Programme Implementation Teams in the development, updating, and quality assurance of key project documents, including work plans, risk and sustainability plans, delivery chain maps, and other approved planning instruments.
  • Supports Programme mobilisation by coordinating the preparation, tracking, and updating of procurement mobilisation plans and expenditure forecasts in collaboration with Procurement and Finance teams.
  • Monitors Programme performance across budget execution, procurement progress, and milestone delivery, and supports the preparation of dashboards, management reports, and periodic updates for leadership.
  • Reviews implementation data to identify bottlenecks, trends, and emerging risks, and works with Programme teams to resolve issues or escalate matters requiring management attention.
  • Supports project formulation processes, including the preparation and quality assurance of Concept Notes and Project Appraisal Reports, as required.
  • Supports project governance processes by serving as Secretary to the Peer Review Group (PRG), coordinating PRG meetings, documenting decisions and actions, and subsequent follow-ups for accountability.
  • Provides technical PCM backstopping to Programme Implementation Teams, offering guidance on planning, reporting, and delivery challenges.
  • Contributes to PCM capacity building initiatives, including the design and delivery of training sessions for staff and implementing partners within assigned responsibility centres.
  • Contributes to after-action reviews, project closure processes, and the documentation of lessons learned to inform continuous improvement and future programming.

Stakeholder Engagement and Communication

  • Supports the development and implementation of stakeholder engagement approaches that promote effective collaboration, buy-in, and accountability across Programme stakeholders.
  • Facilitates PMO and Programme-related workshops, meetings, and reviews to communicate progress, surface implementation challenges, and support collective problem-solving.
  • Supports internal and external reporting processes within the Programme Delivery Department, including the preparation of senior leadership and management papers, donor reports, presentations, and briefing materials.
  • Promotes regular communication and coordination between Programme teams, regional and country offices, and corporate functions to strengthen PCM practice and cross-Programme learning.

Quality assurance and process improvement

  • Supports the maintenance of consistent quality standards and best practices in project planning, implementation, reporting, and closure across assigned responsibility centres.
  • Identifies gaps, inefficiencies, or duplications in PMO and Programme delivery processes and proposes practical improvements to strengthen effectiveness and efficiency.
  • Supports the implementation of approved process improvements and contributes to the institutionalisation of PMO tools, templates, and standard operating practices.

This role may, from time to time, be required to provide support to TradeMark Africa's wholly owned subsidiary, Trade Catalyst Africa, as would be communicated by your line manager. When this happens, the specific task(s) will be reflected in your OKR and assigned to a relevant task(s) manager.

Academic and professional qualifications

A postgraduate or an undergraduate degree in business administration or social sciences.

Work experience

  • Five years (for undergraduate degree holders) or three years (for postgraduate degree holders) of relevant experience in administration and project management with strong communication, administration, and coordination skills.

Check how your CV aligns with this job

Method of Application

Interested and qualified? Go to Trade Mark East Africa on www.linkedin.com to apply

Comments

Post a Comment

Popular posts from this blog

Customer Support Representative at BasiGo

BasiGo is an e-mobility start-up looking to revolutionize the public transportation sector by providing public transport bus owners with a cost-effective electric alternative to diesel. Headquartered in Nairobi, Kenya, our team is strategically composed of seasoned entrepreneurs who have spent over a decade working and innovating within electric vehicle t...   Customer Support Representative Job Type Full Time Qualification BA/BSc/HND , Diploma Experience Location Nairobi Job Field Customer Care  About the role:  We are looking for Customer Support Representatives (CSR) to assist our customers with technical problems when using our products and services. You will be the primary point of contact for our customers and coordinate with all BasiGo departments to ensure that issues are resolved within SLA and customers are communicated promptly.  To be successful in this role, you should be an excellent communicator who easily gains client trust. You should ...
Read more

Direct Sales Representative - Coast Region at KCB Bank Kenya

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...   Direct Sales Representative - Coast Region Job Type Full Time Qualification BA/BSc/HND Experience 2 years Location Nairobi Job Field Sales / Marketing / Retail / Business Development  KEY RESPONSIBILITIES Sourcing prospective customer leads from various sources, such as referrals, cross-selling opportunities, sales activations organized by the bank, or sales leads provided by the bank.     Explaining the features of the products to prospective customers in line with product features and Treating Customers Fairly Guidelines provided by the bank.     Guiding customers on how to fill in applications f...
Read more

Operations Customer Expert (Customer Service Representative) at Teleperformance Kenya

TP is a trusted partner to many of the world’s leading brands because our advanced business solutions help them deliver truly integrated, human-centric experiences while optimizing business processes and performance.   Operations Customer Expert (Customer Service Representative) Job Type Full Time , Onsite Qualification BA/BSc/HND , Diploma Experience 1 year Location Nairobi Job Field Customer Care  Responsibilities Maintaining a positive, friendly, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries via phone and through emails and chats. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out to enable you respond to customer inquiries efficiently. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the ...
Read more