Operations Manager at JardineHR Consultants

We provide professional Human Resources consulting and services to organizations of all sizes. Our differential value continues to be being an efficient and flexible company, which allows us to provide a personalized service tailored to each client. And our effectiveness, innovation, flexibility and professionalism make us a powerful and effective resource ...

 

Operations Manager

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience8 years
  • LocationNairobi
  • Job FieldBanking 

Industry: Microfinance 
Location: Ngong Road – Nairobi 
Remuneration: 70k Gross

Key Responsibilities

  • Manage, motivate, and lead staff to achieve set targets and performance objectives
  • Oversee and optimize the effective utilization of all company resources
  • Ensure customers are served efficiently and within agreed service timelines
  • Lead the development and implementation of company strategy and operational plans
  • Ensure the company maintains a healthy, high-quality loan portfolio
  • Build, manage, and grow a personal loan portfolio
  • Manage and strengthen relationships with key stakeholders
  • Ensure full compliance with internal policies, regulatory requirements, and applicable laws
  • Drive the company toward sustained profitability and operational excellence
  • Prepare management reports and provide regular updates to the Board of Directors

Requirements

  • Bachelor’s degree in Business or a related field from a recognized institution
  • Minimum of eight (8) years’ experience in lending and debt recovery
  • At least five (5) years’ experience leading or managing a credit department
  • High levels of honesty, integrity, and professionalism
  • Strong decision-making and problem-solving skills
  • Ability to maintain accurate documentation related to recoveries
  • Demonstrated ability to lead, motivate, and manage high-performing teams

Check how your CV aligns with this job

Method of Application

Interested and qualified candidates should forward their CV to: jobs@jardinehr.co.ke using the position as subject of email.

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