People Operations Associate (Temp) at NALA

At NALA we decided to prioritise two goals: reducing the cost and increasing reliability for sending money. We partner with governments to acquire licences, which in turn, these enable us to build innovative products and services, unlocking faster, safer, and more affordable cross-border payments.

 

People Operations Associate (Temp)

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience2 years
  • LocationNairobi
  • Job FieldHuman Resources / HR 

Key Responsibilities

People Operations & Documentation Support

  • Support onboarding and offboarding processes, including preparation and coordination of required documentation
  • Support maintenance of complete, accurate, and up-to-date employee records (digital and physical)
  • Support updates within HR systems and internal tracking tools to ensure data accuracy
  • Assist in preparing standard employment letters and documentation
  • Support tracking of probation confirmations, leave records, and key documentation timelines
  • Support adherence to internal policies and documentation standards
  • Respond to employee queries in a timely and professional manner, escalating complex matters appropriately

Confidentiality & Data Integrity

  • Support secure handling of sensitive employee information
  • Maintain structured and organized filing systems to ensure confidentiality and accessibility
  • Support compliance with internal data protection standards and documentation protocols

Administrative & Office Management Support

  • Support smooth day-to-day office administration and coordination
  • Assist in organizing onboarding logistics, internal meetings, and People-related sessions
  • Support vendor coordination for office services and facilities-related matters
  • Maintain structured administrative processes to ensure operational consistency

Employee Experience Coordination

  • Support organization of engagement initiatives and internal People communications
  • Assist in ensuring employees receive timely information and structured support
  • Contribute to maintaining a professional, responsive, and reliable People experience

What Success Looks Like

By the end of this 6-month engagement:

  • Employee lifecycle processes continue smoothly with no operational gaps
  • All employee documentation and data are accurate, complete, and consistently maintained
  • Sensitive information is handled with discretion and in line with internal standards
  • Employees receive timely, clear, and professional support for People-related queries
  • Office and administrative processes remain structured and reliable
  • The People function remains organised, responsive, and trusted throughout the coverage period

Requirements

Must-Have Requirements

  • Approximately 2+ years' experience in HR, People Operations, or an administrative support role
  • Demonstrated experience supporting employee lifecycle processes
  • Strong attention to detail and high level of organisational discipline
  • Proven ability to handle confidential information with maturity and discretion
  • Strong communication skills with a responsive working style
  • Experience supporting office administration and coordination
  • Ability to prioritise and maintain structure in a fast-paced environment

Check how your CV aligns with this job

Method of Application

Interested and qualified? Go to NALA on www.linkedin.com to apply

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